Jagex account support phone number You can discuss this update on our official forums , the 2007Scape subreddit , the Steam forums , or the community-led OSRS Discord in the #gameupdate channel. I've spend over 450$ on this game it got me trough a lot of shit , but this poorly email custommer support is useless like do an ip check or something , who keeps track The 'Log in with Google/Apple/Steam' option can no longer be used to play via the Jagex Launcher or desktop clients. However I've tried a couple of times to get onto mobile and I'm running around circles. As for your account being safer, that's yet to be seen. Company number: 03982706. Even upon appealing, many rule-abiding accounts get denied and have literally no options for salvaging the account they've put hundreds or maybe thousands of hours into. Only if Jagex had a system that supports it. I’ve reached out multiple times to Jagex support and they just say make a new account. Reset password on Jagex account; Change email address on Jagex account; Two-step Jagex Support; Account login; we're unable to remove two-step authentication and you will have to create a new account. They also help out players with their What do you need help with? In one or two words, what best describes your issue? The email you use to log in to your Jagex account. Twisted became the head of anti cheat after trident had left with not enough experience. Enough is enough, fix your broken system. A subreddit dedicated to the MMORPG RuneScape. When you log into the mobile client with a Jagex Account, it will show you a list of imported characters, and you choose the one you want to play. Press the green "Upgrade Now" button. In that case, you can try opening a ticket using the contact link here and Jagex might be able to merge your Jagex accounts into one. com. com if you use the This page provides support links for home users and support phone numbers for business users. Nintendo has amazing customer support that helped me retrieve my account without any headaches whatsoever. But when I accessed the Jagex launcher, there weren't any characters to select from. In this case, contact Jagex Support immediately so we can take action to secure your account. theres no direct contact necessary. To change it: Log in to your account management; Click the edit icon next to your account name; Follow the on screen prompts to set a new name Jagex Support; Jagex Accounts Account login Account management Account security Personal data Jagex Launcher FAQs Jagex Accounts. I guess I can ask my question here incase someone Instead of the old passwords, you can now have numbers, symbols, capital letters and lower case letters for your password, allowing passwords to be more complex and secure. Account login. Issues with two-step authentication? Use your backup codes to temporarily regain access to your account. Once you import your accounts to one jagex account, you can only use jagex account and should use jagex launcher. VAT number: GB 791 9517 84. Jagex Account Reset password Change email address Jagex Account recovery Backup codes Lost access or forgotten email address I play osrs exclusively on mobile and tonight upgraded to a jagex account. App Store Support. I apparently didn’t write down any Jagex account backup codes anywhere IRL or on my PC. Assume: After the open-beta, creating a Jagex account is the only way to create characters / play OSRS Imagine: In order to create a Jagex account, you must register with a phone number (or, an alternate, legitimate verification method) Result: One phone number is tied to one Jagex account. Sent a message to support suggesting a false positive and the ban was lifted a couple days later. The icing on the cake is there is NO WAY TO CONTACT CUSTOMER SUPPORT TO TRY AN EXPLAIN MY SITUATION!!!!! I can barely work a cell phone. These codes are meant to temporarily log in to change account settings without compromising your account's after a quick experiment with the Jagex account open beta, i realised something that might be annoying for couple of people. Jagex, your account recovery system is incredibly flawed. Try going to account settings and instead of fully logging in, just enter an email and click the Continue button. Desperately try posting on Reddit and Twitter and hope your issue picks up traction. The need-to-knows of Prominence Poker. In most cases, you can view or update your own personal information by logging in to your Account Settings. When you sign up for a Jagex account, you are given ten recovery codes, and the importance of these is made extremely clear. Prize Draws, Competition and Promotions. Language. 4million) to share between our charities. So yeah, posts like this are still necessary. Swapping between characters is a bit clunky, as you need to log out completely, then log in again with the Jagex Account details. In the recovery request, I am giving them all the locations and zip codes I have lived in throughout the history of my account, my password, and the last 4 digits of my credit card number that has been paying the membership for my account (including when the payments started and the membership duration of each payment). Date of experience : June 22, 2021 I tried tweeting jagex support about my issues and after 4 tweets to same thread i was actually able to get respond from human (first 3 messages were bot replys) and it wasnt actually jagex’s employee but one of the people who act as jagex community Jagex Support Reply reply BurninRunes • I think another jmod dealt with a similar issue a few weeks back. Furthermore, even if you were to establish a direct point of contact with a JMod, they would still ask you If you see a blue button to "Log into Jagex account management", then the character is on a Jagex account. There's no way of verifying just who you're talking to on the other end of the phone. When I select to import and I enter the gmail, it says the Find out which online support tools you can use to troubleshoot your issue, and how to contact PlayStation Support. I was never prompted or anything to create a new authenticator for the Jagex account it's self. Once added they cannot be removed. Can access character If you have access to your characters, you can check if you have an active subscription: I managed to submit the relevant information to recover the account and add to a new Jagex account for much improved safety. When I created a jagex account and imported my other account I had to put in the authenticator. EORI number: GB 791 9517 84 000. I get redirected off the app to login. On Windows 11, right click your network icon in the taskbar and click network and internet settings, click either wifi or ethernet (depending on your connection type, for wifi then click your current wifi,) then scroll down to Random Hardware Addresses and turn from OFF to Yeah, some people have had success. Telephone: 01223 427250. I had no problems linking my accounts to a Jagex account because it's a straightforward process and all of To complete these steps, you'll first need to have upgraded to a Jagex Account. Struggling to get back into game? Find the quickest solution below. This is a known The Jagex Support account is neither RS3 or OSRS, it's for all games/products. Jagex places heavy emphasis on having access to the registered email. So I'm not sure how they were able to import my account. Choose your language from the list below. Open app, it loads up and I press sign in. Jagex Account Reset password Change Received the above error message? Find out what to do. Buy Call one of Spectrum's customer service phone numbers to receive Internet, cable TV, mobile, and phone assistance. A number of the support team have their own @Jagex Twitter accounts and occasionally appear on UPDATE: my account is toast. More products. The authorization is still the same as the current 2 factor authentication. I went to the Jagex site and tried to go through the character management section (again on my phone). The auth isn't tied to my sim or my number. We are focusing on supporting the mental health and wellbeing of young people by partnering our chosen charities. I had screenshots of everything. I was able to finally get my account back after speaking to the support. And to no one's surprise, after a day or so, Jagex told me they would ban my computer and IP if I tried to redeem other people's accounts again. 10 characters can be added to a Jagex account. I think their spaghetti code will die when a phone Want to delete all records of your account with us? Delete account Let us know. Delayed response times - We're currently experiencing a high volume of requests, we might not get Can I remove a character from my Jagex account? How do I log in via a linked third party account? Why am I being suggested a character that I don't recognise? Struggling to get back into game? Find the quickest solution below. Jagex accounts allow you to bring all your existing characters together and protect them with the highest level of account security. How do I reach the support team? If it's urgent, you're probably out of luck. I did, yeah, but it took almost 2 months. I’ve submitted all transaction id’s, said what town and state I created the account in the exact early 2000’s year, gave the IEMI from my old phone, have access to my email on the account, told them the internet that I last used when in my previous State before moving and explained which town I last played in, in that state. If you've lost access to your email, we suggest contacting your email service provider to try to regain access. In this situation, your account will remain locked until it is successfully recovered by the owner. Account Settings. Español (Gran Buenos Aires Contact Customer Support If you have access to your character Log in and manage your subscription. Yea the automated support or just their support in general is kind of a meme around the community. We will only retain your Personal Data for as long as your publishing platform account is linked to your Jagex Account. (seriously, they were brand new), on a Jagex Account with my 21 year old main etc. JagexBeano has a relevant comment: . Please be aware that no technical or player support will be provided through the email address or the Hey, I'm sorry to hear this :( With regards to hijackers getting through an account with 2FA set-up, there are a few ways this may have occured: So I have no access to that anymore. Other requests can be made by completing the form below. Only their s-hi-tt-y security bot that avoids all requests to get my account back. Account management Change Jagex account name Add a RuneScape character to your Jagex Account After disagreeing with support about getting in contact with Jagex as there was no way they would help me, I did it anyway. Forget about those old RuneScape or Old School RuneScape login details, you'll need to use your new Jagex account credentials from now on Logging in via the RuneScape or Old School RuneScape clients will not be possible, you'll need to use the Launcher My wife created an account a long time ago with her gmail account with the "sign in with Google" on mobile, this one is not tied to a Jagex account. For any queries or suggestions you may have around training, please email us at training@jayex. Because if your phone dies then it is kaput, so you need to pray that you don't have to login again to reset your 2FA on any account tied to the phone app that died. (jagex support is very good when it comes to dealing with money issues). Find the number for your location; Get help with purchases. For more information, head to this guide on recovering a lost Steam account. Enter the login name/email with which you use to log in to the game. In the future it will become mandatory anyway. Posted by u/[Deleted Account] - 544 votes and 120 comments I’d try to figure out how you got hacked since it seems very fishy how you say you basically got hacked 30 mins before loggin in for the first time in a while. This could happen to anyone who has fully secured email and auth like I do; like I said they changed and reset email and password via a recovery request Jagex account: a Jagex account is a brand new account you create, it will use a verified email and allows for complex passwords and will use 2fa either through the email or preferably through an authenticator app, it will start with zero connection to a runescape account and is essentially its own thing, the only way to remove 2fa from a Jagex Only negatives are they don't support Linux without extra steps but if you're a Linux user that might even intice you honestly. When setting up two-step authentication via an authenticator app you'll be asked to save a set of 10 backup codes in case you lose access to your authenticator device. That's like step number 1 on securing your account but still isn't managed by many. Customer service phone numbers. Yes, Runelite does run in Linux but not the official Jagex client. But the silence combined with this push towards Jagex accounts is providing an extra burden for those of us who play on Linux. The team is lead by Mod Kelvin, the head of Customer Support, who is supported by a team of three service managers and 35 support specialists. It's an mmo account, not a bank account. That's just dystopian man. (B) MOBILE PLATFORMS information when providing you with customer service support, Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state Note that if the account was created before November 2010, the login name will be the account's very first character name OMG that was it! They sent me a recovery email with my account name in it, and using that name with the new password was not working. Phone number. Contact our support team for assistance. Customer Support is the division of Jagex staff that interacts with players. New comments cannot be Support acknowledged that any purchase on the account wasn't me and fixed it but the fact an account I had 0 knowledge of was linked to my jagex account did leave me cautious. For more context in case you read this -- This account is associated with my steam account. My account is maxed on OSRS. Fairly certain I’ve seen some people have had CC receipts from membership payments, old usernames, old passwords, IP addresses and still can’t reclaim a hijacked account. Skip to main content. The only email I got from Jagex was the one informing me that my account was imported to a jagex account. After doing so, I realized that the Jagex launcher doesn't work with VPN, which is crucial for me, I am 24/7 on because of the country I'm staying For any existing technical queries, please email us at support@jayex. Promotions and rewards Purchases. If you've run into a problem with your authenticator app you're in the right place! We've put together some of the most common problems and their solutions below. 353K subscribers in the runescape community. If you don't have access to your character Cancel your subscription via PayPal. Cancel your subscription via Steam: Cancel your subscription via On osrs website, jagex posted news and explained everything. If you need help with your Jagex account check out our Jagex Accounts Support Centre. Spectrum customer support is available by phone 24/7. Credit/Debit Card Terms and Conditions Log out of your Jagex account across all devices. Luckily jagex accounts give you back up codes that should be kept on an external storage and/or written down. Get help now your phone number used for 2FA/Authy? Change number Delete Authy account. To add an additional character to your Jagex account: Log in to your Jagex account character management Click Import existing Look up 'Changing your registered email' on the Jagex Support centre if you wish to navigate there yourself. Reply reply TheRealPhiel If Jagex is going to provide support, great. Mobile jagex accounts. Need advice Player Support Team, also called the Customer Support Team, is the division of Jagex staff that interacts with players. If you've upgraded to a Jagex account, please head to our Account recovery article on the Jagex Support Centre. Toll. As mentioned by I really wish jagex and our phone number was bound together tbh. 220 Cambridge Science Park, Cambridge, England, CB4 0WA. Create a new email that you only use/link to your jagex account, has 2FA and that youre basically only ever going to use for this sole purpose We understand that you are looking for a way to reach out support for help in recovering your account. Ever since mod trident was gone the number of false bans started piling up. com with your ticket reference number. I think what saved me was that my original email was still on my account. Support Choose the account you want to sign in with. Email: lawcontact@Jagex. I play mostly on mobile but now I can't get in to my linked accounts has the mobile client not been updated to support jagex accounts? I can still play on my main account because it was the first account I logged in to with my jagex account. The My Spectrum App Jagex accounts came out while I was away from the game so I was unfamiliar with how they work. Apple Account Support. You should understand that the process is irreversible. So they went with the popular authenticator which is supported in 1000 of games. After 3 failed attempts. Apple Support app Support by phone. It's physically my phone. To access the game, you can only log in through the native third-party connection provided by your mobile device. And I'm not bothered to mess with Wine, with a dual boot or some other means. They Advice for recovering an inaccessible Jagex account email address. It's not hard to actually keep your account secure. Commence an account recovery request. Keep 2fa on, don't click dodgy links, regularly scan your PC for malware, change your password once every few months (for your email and jagex account), keep your phone number private, and regularly check yourself on haveibeenpwned. Enabling this method will automatically disable security codes via email, but you can re-enable this setting and keep both options active. If the Linux community needs to provide workarounds like we always have had to + Jagex is abandoning support/support won't come for the foreseeable future, ok. Welcome to the city of Prominence - do you have what it takes to pla So I decided to make a Jagex Launcher account for my secondary account which I use as an RS3 ironman alt and to play OSRS. Got a Jagex account question? Head to our new Support Centre. Português (do Brasil) English; Canada Français; Español (LAM) Middle East Africa This shows you have access to the account's registered email, which will confirm that you're the creator of the account. You’ll see a page with a number of codes that you can enter instead of the one generated by your phone. If there's no Jagex account associated with the Jagex Support sucks. Player Support Team, also called the Customer Support Team, is the division of Jagex staff that interacts with players. The most recent email from jagex was 7/24/2023 and I have emails dating back to 2015. You can talk to an Apple Advisor by calling the Apple Support phone number for your country or region. All accounts sharing an email can easily be achieved by registering them to the same gmail with a unique +[NUMBER] before the @ per account. Jagex Limited. The team is lead by Mod Kelvin, the head of Customer Support, who is supported by a team of three service managers the only option is "verify by phone" so me being me, i put my phone number in, and then remove it, then it locks my account again, months later, i try again, no luck, locks my account again, today, i tried, it locked my account and "rate limited" me but after i tried on my phone, it let me nicely access the account again. Was less hassle therefore more people were willing to use it, at the cost of being less secure In this case, contact Jagex Support immediately with the button below so we can take action to secure your account and transfer it away from the hijacker's Jagex Account. Jagex never has your phone number you clown, they don't take it. I could go on about the benefits, though you can check out our Jagex Accounts Support Centre here Everything in RuneScape and Old School RuneScape, including the account(s) you use to play the game, are owned by Jagex. Jagex customer support Click up if you have successfully reached Jagex by calling +44 1223 423400 phone number 0 0 users reported that they have successfully reached Jagex by calling +44 1223 423400 Jagex Accounts FAQ How do I log in after importing my character? Why are my linked characters not displaying in the Launcher? × Global Support. They normally investigate abuse reports and Black mark appeals. Get assistance with RuneScape account access and settings through the support center. The Jagex Support account is neither RS3 or OSRS, it's for all games/products. The best recommendation we can make to any player who is concerned about account security is to upgrade to a Jagex account. Add one tap login to mobile! Right now Jagex account screws you on mobile it ADDS steps to switching accounts Not to mention that something like 7% of people didn’t have a good time with Jagex accounts, and they showed that number like 1/14 people having something go wrong Sadly Jagex has said that they won’t support it: https Jagex gave my account to a hacker via support recovery, not via a password reset. Based on your description, you do not own the phone number and email address on your account. There should at least be a no 2FA for 7 days, 30 days, etc option. Together with the support of our player communities, we have raised over more than £1million ($1. If you don't know the email address or phone number you'll need to contact Steam customer support directly to get assistance. I have "Our generous RuneScape community has helped us raise hundreds of thousands of pounds for some incredible causes. phone number, anything to further the security of the account. Once you've upgraded to a Jagex Account, it is important to A Jagex account allows you to bring up to 20 RuneScape or Old School RuneScape characters together under one login, protected by much stronger account security. Support. com and there's nowhere that leads me to contact Jagex support. Encouraged by the new rules, I decided to expand my in-game operations and added an additional 10 accounts to reach the maximum limit of 20. To ensure security, Jagex Accounts have no manual account recovery procedures that Support English (GB) English (GB) Deutsch Español Français Português do Brasil Русский 简体中文 Jagex Support; Account login; Jagex account recovery Lost access to your Jagex account? Jagex Support; Jagex Accounts Account login Account management Account security Personal data Jagex Launcher FAQs Jagex Accounts. Select the option to add a phone number to your Steam account. However, in very rare instances, we can assist with transfers between Jagex accounts - primarily, if a hijacker accesses your character and upgrades it to their own Jagex account, we do this in order to get the character back in your hands. I made the mistake of logging out of the game on my phone and when I tried to log back in I was forced to create a new character. Once upgraded your RuneScape login details will be completely replaced by The authenticator I have is from before I create a Jagex account and added all 3 of my character to the Jagex account. Our support team are available between 8:30 – 5pm, Monday – Friday. This guarantees a seamless experience in managing your subscription and product. However, Jagex do not give permission to anybody to sell or buy things that relate to Jagex accounts. The same applies to the phone number. With a Jagex Account, you're only able to play through the official mobile client or through the Jagex Launcher. The Jagex Launcher offers a new and improved experience for RuneScape and beyond. On the page where it says an email has been sent, click on ''Contact Jagex Support'' Basically since his account is a Jagex account, no one in our group can log on his account now. Authenticator code not accepted Only "downside" is using multiple accounts on mobile can be a little annoying because any time you sign out you have to 2FA back in. Yes, you can login with either a regular or Jagex account on the mobile app. Additionally, the Community Forums Hey there, As a security measure, we don't reveal the login information for Jagex accounts. I have been logging into the game with my Jagex account email on the Jagex launcher. It is separate to your RuneScape or Old School character name. now that I'm older and have kids of my own I routinely take breaks of 1-2 months then come back to it. If you've upgraded to a Jagex account, please head to our lost access or forgotten email address article on the Jagex Support Centre. It took 3 or 4 tries using the contact form on their website for Meta account support, before I was assigned a case number (maybe a temporary issue). On the page where it says ''Check your email'', click on the link labelled ''Contact jagex Support''. Jagex truly does issue a decent amount of false bans. Jagex cannot remove two-step authentication or issue new backup codes. It takes maybe a day at max for setting up a list of all internet phone numbers and blacklisting them. If you don't get your account back and can't, then you don't want a The 1 click login is on Jagex launcher, not requiring a full Jagex account. If you're concerned about your account's security we recommend also changing your password. Posted by u/Red__Delta - 5 votes and 19 comments It took two months for me to finally get my account back. The hacker number was on there. Get a text Someone turned off your authenticator. Biggest negative for me is using mobile app with 2 accounts has become a bitch. Thank yo, RuneScape 3 General, RuneScape 3 General, RuneScape Classic, RuneScape 3 Pictures, Videos and Progress Logs Jagex does not change your account This doesn't really involve jagex. and they have no email adress or phone number provided to contact them. You can recover your account here. Have a look for emails that say "##### is your Jagex verification code" - once you find these, you'll then know what e-mail is Want to change your Jagex account name? Your Jagex account name is used when we contact you about your account. They also help out players with their technical problems and send them messages regarding their RuneScape accounts. If there's a Jagex account associated with the email you enter, the password page will look like this. Input login details and get asked to confirm with the code sent to my email associated with the account. If you've forgotten to log out of your account on a shared device or suspect a third party has access to your account, you can end all active sessions which will log you out on all devices. I'd recommend following the advice on our support centre to check any previous e-mails you remember using in case you set it up with something familiar. RSN: Bawwz 400+ days played. Can you help? I know this is an old thread, sorry. How can we verify your identity via telephone? Customer Support is the division of Jagex staff that interacts with players. Check order status or learn about Apple Trade In. 949. -Enter the login name/email with which you log in to the game. Manage payments Once you've secured your device and email, follow the instructions given in this support article:Hijacked account. If you've upgraded to a Jagex account, please head to our Two-step authentication article on the Jagex Support Centre. I want to de-link it from my steam account so I can change it to another email and then link it to my Jagex account. . Again, I know how safe they claim Jagex Accounts to be, but I just wanted to know if it was feasible to take further precautions on my end by having 2+ Jagex Accounts and each account would be on a separate Jagex Account, so that in the If you click on or search for your issue, you'll often find that a support ticket isn't necessary - but if the steps in those articles don't help, each page gives you the option to open a support ticket at the very bottom (the Contact Us button). The Authenticator dilemma is actually believable since my old account was locked behind Authenticator I didn’t have (my old phone & old number) and even the email wasn’t accessible to me. If you have access to the email address or phone number registered to your account you can request a password reset to log back in. Some countries may have limited or restricted support for adding phone numbers to Microsoft accounts due to regional regulations, telecommunications agreements, or other factors. I'm assuming you need to use the Jagex Launcher to use his account now. - Click on ''Recover account'' at the bottom of the article. If it's not urgent, find the best place to make your support ticket and Jagex Accounts - Got a Jagex account question? Head to our new Support Centre. I tried logging out and logging back This was not a problem until the introduction of Jagex Accounts Beta's new 20 max account limit. g. The account recovery form is the only way to update the registered email if you are unable to access the email associated with the account. Ongoing Improvements Since going into Open Beta in March, the team has strived to make Jagex Accounts the safest way to protect your account and play your favourite point-and-click MMO. I started this on the 30th August and received an email from Jagex confirming the character had been imported. Scammer spoofed Bank's phone number and wiped out account. 2: Follow the prompts to create a brand new Jagex account, set up two-step authentication, choose your Jagex account name and 108 votes, 71 comments. Americas. EU VAT MOSS: EU 372 01823 1. Question I have an odd issue, ever since I upgrade my runescape account to jagex account I can't login on mobile, but all works fine on multiple PCs. I had to pay for meta verification to get my account back. Reply reply LordFluffyJr Okay, that email gets sent to the character's original registered email, and Image2 gets sent to the Jagex account's email. Order New Service. My account got hacked and they simply don't believe me without order numbers like I can literally tell you the whole process when i bought what and when i reached which level. Open email, get code, input code and choose which account, all good so far. The Jagex Launcher is the new home for Jagex's PC games library. The email address associated with your Jagex account is the one you use to log in and the one we use to send account-related emails. Get help ordering Spectrum services like Internet, Mobile, TV and Voice by calling Monday-Sunday, 7AM-2AM ET. Jagex accounts unify all your characters under one easy login and provide enhanced security. Join us! Also don't forget connecting your account to SSO services (e. Microsoft's policies for phone number support in account registration and security verification may vary by country or region. Fill out the form with as much early info as possibe about the account. Jagex Support provides assistance with account-related issues for Jagex games, including email troubleshooting and recovery options. Im not super into cyber security/hacking stuff but the possibilities. If you try logging on his account it says it's the wrong password or you need to use the Jagex Launcher. To end all Jagex Support; Jagex Launcher; Jagex Launcher FAQ The Jagex Launcher is now available for Windows and Mac! It’s the safest and easiest way to enjoy Jagex games. Create and manage your RuneScape account, access game features, and recover lost login details on the official RuneScape accounts website. 1: Log in to the RuneScape Account settings for the character you'd like to upgrade to a Jagex account. Argentina +54 +54. There are workarounds as always, but I'm sure I'm not the only one who upgraded Maintaining accurate account information is crucial, especially when it comes to your phone number and email address. 0 800 222 9467. Then I tried the very first account name I ever created, and it worked! Jagex should hire you! Trouble logging in or just want to change your password? If you're able to log in: Log in to your Jagex Account Select the Pen icon next to your password You'll receive an email containing a link Want to change your Jagex account's email address? A Jagex account email address is used for: Logging into your Jagex account; Two-step authentication if you have codes via email enabled; Changing account settings such as email and password; Receiving email notifications of account activity; To update your email you'll need access to your email I tried looking everywhere on Runescape. We know how important it is for you to access this account as it keeps all your games and progress for years. Reset password on Jagex account; Change email address on Jagex account; Two-step They force me to setup phone number behind an account that will 100% will be changed in the future, now that google account is dead too?!? LOLOLOOL Click on "Jagex Support" on the comment above yours I linked it there. If you've received a suspicious password reset request find out Posted by u/PopularWear1261 - No votes and 9 comments Does jagex have support number I can call about a billing issue? I was wondering does anyone have a phone number or at least an email I can email jagex support about removing my credit card from a hijacked account? Archived post. Nothing about changing emails or removing the authenticator. , there was so much evidence against their banning, but it feels the appeals were automatically UK Phone number for jagex?, I need to contact jagex by phone number, so does anyone have a UK phone number for them? Preferably the parents contact or billing support number. The name visible in your Jagex account settings. Delayed response times - We're currently experiencing a high volume of requests, we might not get Got a Jagex account question? Head to our new Support Centre. Jagex, if you're going to keep pushing Jagex Accounts and the Jagex Launcher, can we get official linux support? New accounts that can only be created as part of a jagex account can never be played on linux and accounts that have already upgraded can never go back. 11 6076 0010. For your protection, your account may be locked if suspicious activity has been recently detected. Can't login on mobile using jagex account . So I decided to switch to a Jagex account, I mean why not, improved security, one-click login instead of typing a password every time, sounds great. I'm not making a Jagex account until they support Linux. Microsoft. Need help? Check out http://support. Discover, install, and play games from the RuneScape universe and beyond! Account login Reset password on Jagex account Change email address on Jagex account If you have access to the email address or phone number registered to your account you can request a password reset to log back in. I was a lucky one. This is important because: Any email account that you can't access poses a security risk Not sure if you're a member? Follow these steps to identify what characters have an active subscription. Access to the registered email -> owner of the account. The evidence is starting to amass for me as it's affected content creators that I enjoy watching. Then it took another few weeks for them to review the case, though at least the communications were very clear then, when I was asking for an update. If you can't access your registered email address, you should try your best to recover it via your email provider. If you can't do that, you have to recover the account, which means you need to have correct recovery info (or backup recovery codes for Jagex account). How can we verify your identity via telephone? Jagex staff do not have access to plaintext passwords. had a LOT of their information like credit card numbers, emails, trandscript ids, their phone number, address, irl Common internet phone numbers can be blacklisted. Apologies for the inconvenience. She has a Jagex account which her steam character was imported that uses that same gmail but the two characters are not tied together. 0036 . On mobile I choose login using username (the only option I see other than google, facebook, etc), which directs my to the browser to login and when I do If you're certain that you're entering the correct login information and are still unable to access your account, it's possible that your account has been hijacked and imported to a Jagex Account by a malicious third party. The Jagex Accounts - Got a Jagex account question? Head to our new Support Centre. Steam) may pose a risk with bad security hygiene and people not knowing how powerful SSO services are. Nowhere in the "My account" help section leads me to anything useful about my inquiry and the option "Not listed here" literally just brings me into this loop back to the general questions. If that doesn't work Manage your RuneScape account settings and access support resources. Apple Support is here to help. Jagex doesn't care what phone the auth is on. Transfer the authenticator to your new phone using Google carry on. The number of posts and comments that include 'don't have 2fa activated' but still complain is crazy. Contact us Get help with account access issues, including login problems, password resets, and account recovery for RuneScape. Third-Party Login Changes Link third party account Unlink third party account Upgrade a third party login to a Jagex account Posted by u/East_Worldliness2889 - 403 votes and 924 comments I recently tried to do the jagex account thing but it has issues when you set up your account thru a 3rd party ( Google, fb, game center, ect) iirc, you have to contact whomever you set up your account to get your actual login info and use that to setup the jagex account i just fixed this issue by going to my network settings and turning on the Random Hardware Addresses setting. If that was the case then I would have received emails about a changed email or auth and bank pin disable also. That'll take him to the recovery form. Jagex are aware of the clunkiness, but there's no ETA for a fix. Welcome to the Official Jagex Customer Support channel!We'll be providing you with regular updates, help videos and more. Players are given permission to use these accounts by Jagex. You can add up to 20 RuneScape characters to your Jagex account. Upgrade to a Jagex account. Enter the SMS code that is sent to your phone number. Quick find code: 408-409-476-66280783. call 833. -You will be sent an email to the registered email, if you don't receive this email, click on 'Contact Jagex Support' Addressing customer support on Reddit, as usual. Customer Support should NOT be used for quest help, walkthroughs etc. It’s non existent and whatever they do have is flawed severely. People who sell items or Gold (GP) often obtain them by: Need Jagex Support for account entry! So backstory here I've been playing this game on and off since 2003. iulrsqx dzejq yore pnmbu asjy qskavvl zyswza nxnzxu mxyf fmya