3cx blf not working. 0 Update 8(Build 917).
- 3cx blf not working However, I am having one small issue. 23 Previous firmware like 1. acnsuk. World class mobile & web apps; Video Conferencing The 3CX Windows Client? The new 3CX Desktop App? Can you provide a Joined Jan 12, 2021 Messages 4,360 Reaction score 950. Inhouse we also use a SBC for the 30 Phones. I also noticed that my license had expired and I could not communicate with the activation server. Grandstream may have their own way of implementing BLF that, while working with their sets, may not be SIP standard, or at least, not compatible with the BLF feature as implemented on the 3CX Phone. Thread starter Gemeinde Bodenkirchen; Start date Aug 31 I made a wireshark trace and saw, that the DTMF rechaes the 3CX as RTP event but is not forwarded to the extension. If I re-provision the phones, they will work for a while, but after a period of time the BLF lights stop working First, the GXP2160 introduced this new feature around firmware version 1. We have 30 phones inhouse and all is working great. Now they work only as speed dials. yes, we tried everything with newest, 3CX Supported and 2nd newest firmware. Technically speaking when an extension has pressed the DND button, it is not on a call, so it is idle and thus the led is Green. 13103. Regards, Thomas ÕD Uµ QЇ€FÊÂùû#d˜û> ÕÇ ?Èëú€Ô ۳ߣ=Ï bI*ɵnuëu•ÆÖr ~à—S $ÿ ßæÛwùùÒÀy“ Jp¯ì n „¶³îo8²}mÔÈ–+É`Êáÿß«%ßVО ”aIG[+KihÑ %‹î}ï 5 Pωl È3 r mß{÷¾÷‹4^ O•=ÍšVåiÝk§´BCÀ §7V Ø‚6h`èâ †¿/û_½_]S@TDݦÛc¨v÷'€ˆŠ ›l*ÿÿû¿õ€ƒ9øô§µö® Ãùð ´kí íŸm¿vË Á$ÙsÛüv ÂÊÁ This may apply to other T4XG models, however, we've found that under the most current 3CX supported firmware (28. 3CX Professional Version 16. Alphabetic. The DND is not being set on the phone itself, I dial the * feature code to set it and all of that works fine so in theory the PBX should see that DND is set on that extension but the status doesn't seem to get to the T28P. 9532. The issue that 3CX doesn't support DTMF as a BLF type still needs to be resolved. The BLF button does not monitor profile statuses, so it is not issue, it is just the way it works. What could cause this? Hi George, If this was a commercial license (i. If we manually insert provisioning string on the phone We didn't have this problem until we updated our T46G's to 29. Hello, I am new to 3cx and have got almost everything working fine, apart from the BLD LEF on our snom phones. Our phones are a mix of Cisco 504G and 525G2. 12. 3CX to Lead in Affordable Call Analytics with Own AI Tech Learn More. 0 Update 1 (Build 237 REMOTE WORKING READY. Thread starter purpleone; Start date Aug 18, 2009; Status Not open for further replies. Therefore, some features that we expect in Asterisk are not in here. It is my belief that in 3CX, the status of a trunk being displayed as a BLF is not possible. didn't work at all. 0 Update 2 (Build 715 Release) systems and the issue was consistent. When i conntect them in an environment with a FritzBox the BLF is not working. i setup a Grandstream GXP2170 BLF trough the browser, seems it is not working any configuration need to be done within the pbx? Just for giggles I tried poking my shared parking BLF slot on the windows client to see if 3CX would respond appropriately. Anything less and they show up on the It is currently on 66. That didnt work. If I put the two extensions in the same extension group, the BLF pickup works as expected. 3 and the 3CX was recently upgraded to 16. When I set the LINE key as BLF, I can set the Value and Description for the BLF. under maintenance - disable provisioning with 3CX 3. Same network too. Just set: Label = some label User ID Small Business; Enterprise PBX (Hosted or Self-Hosted 3CX softphone with BLF & asterisk. The phone has the latest firmware update from Poly and our 3CX instance is running the latest version. 80. Hi, We have a customer that got reverted back to standard license since it had not been renewed on time, after upgrading it back to 3CX PRO 4 SC, now the BLF key light does not lit up when you park a call and it has a X mark on it. 1. (Firmware 2. The app, browser, all show correct status but not the phones. Thread starter U-A; Start date Jan 29, 2024; Tags call forward 3CX v18 Hosted Has anyone else had any issues w call forwarding to external number recently? Charles_3CX. Get V20 for increased security, seems it is not working any configuration need to be done within the pbx? SweetAction. provision the Grandstream with the PBX 2. I tested tooday 3CX V10 sp1. 9 but with v. It's a 40G and I had to use a 40P template as I did not see that phone on the list. Is there anything i missed to configure to get BLF with TLS working? V15. Remote registration and calls in/out work fine. And I can not figure out how to configure these things in the new 3cx V20 console. In the section System/options/Limit call pickup to calls received within the same department is ticked and I can REMOTE WORKING READY. I have 4 BLF keys set up as lines (Line 1, Line 2, etc. Conversely, if you dial *20* on the windows client instead, the pickup works. This used to not be an issue. Apr 24, 2024 We got fanvil x210 phones and we programmed a blf button to pick up any incoming calls using *20*800 This always worked but suddenly stopped working. 3CX cloud version with SBC on location, with 5 Fanvil-phones in the offices. So tried that but still not working. Also the BLF keys seem to go out on some extensions. BLF Presence is not even part of the stack, only "call status". 0 Update 8(Build 917). You *may* be able to work around this limitation by pointing the BLF lamp to the second PBX directly, but you would need to have an extension on the second PBX also, and some way to insert this second set of credentials into the phone to be able to authenticate . The phone is attached to a dummy extension in our instance, but we have run into a few issues: We cannot pickup or answer a call on the BLF, the screen or buttons do not respond. disable 3CX provisioning 2. Just BLF of this extension does not work only if I set Accept Multiple Calls. Have set DSS lights for BLF for various extensions, but none of the lights show. 82. 20 Yealink T48G Firmware Version: 35. I could be very wrong However, when the BLF is associated with an extension that has registered a generic FXS, the BLF does not show the status of the call and I am unable to answer incoming calls to that extension via the BLF. we Have about 70 deployments of 3CX. 55 46. Customer Joined Feb 2, 2021 Messages 10 Reaction score 0. You can configure only the options available in the drop down menu from the extension, for example If you select to monitor a user, then the BLF will monitor just the CALL STATUS, it means if the user is busy, ringing or free of calls, it will not monitor the presence to know if it is registered or not. For example on 2130’s you have to start at 11 to use the physical keys. The problem isn't the phone - yealink t48s can show DND on it. Hello, today whe have tried to enable TLS on our Phones (Yearlink and Fanvil). 20 however when I tried to update it to the latest. PBX: 18. Bronze Partner X6U and X210 with the latest firmware, but they are also not shown inside 3CX admin. You may also configure a custom speed dial BLF key, on the X3u, for the parking orbit parking space required. 0 Phone HW: Does anyone have any success with BLF on Polycom VVX410? The new 3CX version 15 is working great, the new Polycom phones are provisioned using a default template for Polycom VVX. 6 Firewall Check on 3CX OK All Template updates installed (cloned the newest) current supported FW for yealink installed. We are having a problem where the BLFs we have set for parking are not accurate, I think this BLF is not working at all with Polycom phones. leendertvdk. I, as and admin, must re-provision the phone or the users must Hi, there is not presence when provisioning BLF in the deskphone. Seems that the SBC wasn't receiving the configuration from the 3CX server, when I selected "Push Config" with the SBC selected under the "SIP Trunks" tab it We are using T28s with a hosted 3CX PBX solution. We can place calls on park and and pickup parked calls but the green lights don't change to red. Does anyone happen to have these configured correctly that In the new windows desktop app, despite having the BLF panel ticked, no names are displaying in the BLF panel. 13 3cx version 18. They were using the Pro version but opted not to renew the yearly license since they weren't using any of the Pro features. May 12, 2021 #2 I'm afraid this is not possible as the BLF keys on an IP Phone cannot monitor the extension's We currently have T48s phone + the EXP40 expansion module. The setup is this, when DID is called it goes to the primary ring group 800 which is set to ring all ext. attended transfer bug configuration fanvil not working onhook transfer; Replies: 4; Forum: Fanvil also enabled on phone for certain. I can register, make and receive both internal and external calls without the need of the sip proxy manager. 12) Any idea what could be causing this We never had this issue on v18, but it seems to be happening on SNOM/Yealink on V20. Thread starter phoyer; Start date Nov 17, 2022; Tags blf not working snom phoyer. Sorry I am posting in the wrong category. 1 and my Grandstream GXP2000. To be fair, I'm not sure DND has a well defined status code to send, so monitoring via BLF may be harder. This is over an SBC. Get V20 for increased security, better call management, a new admin console and Windows softphone. Platinum Partner Basic Certified Joined Apr 3, 2019 Messages 120 Reaction score 21. 676 Yealink T46S: 66. Mar 10, 2022 #1 Hi! After upgrading pbx to v18, the blfs stopped working. 0. Customer has SBC working. I hope someone can point me in the right direction. 454. For blfs to be added to the EXP40 when a phone is used for Hotdesking all blf spots on the phone must be filled before you can start adding blfs to the EXP unit. However this client for whatever reason cannot get BLF keys to light up. When we change the BLF, the user has to long push "OK", initiate a factory reset. Phone: Fanvil X4U, firmware 2. 0 U5 B418. The phones were registered with the 3CX included templates. on the grandstream force static Blind transfer unless there is a way to force the Grandstream from 3CX to disable Attended transfer (please do not point me to : as it doesnt work) Under Phone, edit subject extension, select BLF make changes to a key's BLF target and save changes in 3cx. I can see the status change in 3CX client, but on the Polycom phones - no presence change whatsoever. I have searched the forum and the announcements, but I cannot find anything about this so perhaps I missed something. Everything was running fine. The *01 puts the caller on park, but *11 does not remove the person from park. I have several BLF intercom buttons that show green when extension is not in use and red when in use. Joined Mar 20, 2017 Messages 86 Reaction score 6. awakener. 619 Server OS - Hosted. Cloud hosted PBX in Vultr. johnvam. Phone blinks as it is reprovisioning, but BLF does not change. On phone hold OK button and choose reset to factory settings. It is the current version that does not have the local IP for provisioning anymore, you have to use the FDQN. Since the upgrade to V15 SP3 or maybe SP2 the BLF is no longer working for the Yealink SIP-T48G Phones. Instead, you need to transfer the call using speed dial BLF keys, so you configure mycfd. Since the V20 upgrade, our doorbells have completely stopped working. The phone displays "Not Found". After working on this for hours and hours trying to figure out what is causing this issue, I finally found the root cause. Thanks in advance I'm running into an issue with a single T42S Yealink phone that will not auto-provision from their 3CX server after a factory reset. 11. To begin with, for example, Press transfer > then dial *00 to park that call to parking orbit 0. 0-14-amd64 (Debian 4. We tried this on two different devices (T57W FW: 96. seanbts. We've had this reported by a customer using Fanvil X210 phones at reception, I have set up a Fanvil X5U for my own testing on our 3CX system and can confirm the same behaviour. 23 (recommended) All of the phones are shown as new but nothing happens if I assign them to an extension. Sep 10, 2020 #22 yes, it's not hosted by us tho, I can see the other phone on the system and it is able to be done. On the 3cx Phoneclient and the 3CX app i see the extension marked as green. I am having problems however to get the BLF LEDs to work. It has firmware 1. I then swithced back to the main machine and they of course aren't working. Thread starter ArtoSkogman Start date Mar 10 Joined Feb 5, 2021 Messages 55 Reaction score 3. we got it working now like that: SBC, DHCP Opion 66. However, if you try and configure this in the webclient BLF tab and reboot the phone the button never provisions but other buttons we setup for that phone like I created a satisfaction survey CFD, where I assigned a BLF as Custom speed dial so that the user just clicked on the BLF and the application made a blind transfer normally to the CFD. I read on another post that someone had same problems but after upgrading phones to latest firmware this worked again. The real issue is that 3CX does not allow you to set DTMF as a BLF type in the management console. Log into extension over STUN to set up extension on T48. We have some GRP2602G phones, and I have found that the template in 3cx does not set the first two line keys. Jun 6, 2019 #1 Hello, I stared using 3CX installations on Yealink BLF's not working? Thread starter seanbts; Start date Oct 19, 2010; Status Not open for further replies. The problem is now when I I have a 3CX instance hosted in lightsail and we keep having issues with BLF keys not showing status. Phone same issues here. 110 post-upgrade. Assigned and extension to YeaLink T21PE2 and the phone is working Under Extension - BLF I created entries 2 - Shared Parking - Shared Park extension 0 3 - Speed Dials - 300 Joan logan 4 - Custom Speed Dial - John's cell 1-818-987-444 5 - Change Status - Available 6 - Change Status - Hi, I am trying to setup a BLF button for one user to be able to pickup the incoming line without it ringing on her phone. Any The 3CX SBC program was designed to solve this exact kind of Has anyone identified a way for the Windows Softphone to display the active status of the Shared Park's in the BLF side panel? They just always stay grey, so you cannot tell where someone has parked a call. Attended Transfer not working in Windows Application. I just need to get the external phones working for other customers. IOS-Apps can register and calls/everything is working Hello @jimbo59 Please note that with the newer firmware phones do not reboot when re-provisioned specifically for hotdesking to work. 0 - 3CX shows the same. I originally planned to use login/logout but as this doesn't do all the queues in one go (unless specified in the dialplan) I went with PauseQueueMember instead. com V20: 3CX Re-engineered. Must be this phone. 3cx is running in Google Cloud with a fix IP; Sophos Firewall in the Office. In Fanvil X210, the DSS key 17 has been configured to monitor the status of Extension 225 When extension 225 phone is called, the BLF on Fanvil X210 for extension 225 did not light up (blinking red). Since the updates some phones seem to experience garbled audio with dropouts when another call comes in. The faulty BLF keys show now light, but do show the configured name of the extension, and nothing happens when you press any of these 1-10 BLF keys. Sorry for the late reply. * 1 fanvil X4 = reception * 4 fanvil X6 = employees (on these devices 4 BLF keys: 1 for the reception phone and 3 for the co-workers) All incoming calls are directed to a call queu with 1 agent: the Fanvil X4 reception phone. The phones were recently upgraded to 1. . 130) you can manually provision the phone to have a working Shared Park DSSKey. This is really confusing me. Joined Jun 27, 2009 Messages 11 Hey People, I've recently purchased some T46G's which have been working fine apart from I can't seem to get the BLF keys to work, none of the extensions I have set seem to work (no LED and a cross on the expansion module), is there anything can do to test? I've put some details below of what I've already tried. I have all the BLF configured for each extension and they show up on the grand stream 2170's but they are greyed out. 612 and Yealink T29G Just setup this 3cx system. Hello, We've just noticed that when we updated the default ringtone it didn't get pushed through to the phone. However, when adding BLF keys to the extension, they show up but do not perform as BLF keys, but instead behave like speed dial keys. Phone: Yealink T29G Phone Firmware: 46. 63 blf not working 3cx on wan. Learn More. From the wiireshark 3CX: 16. Thread starter awakener; Start date Feb 10, 2010; Status Not open for further replies. 3cx 18. The display reflects the BLf's as "BLF-10" rather than the name of the person at that extension. BLF on Polycom not working. Ports 80, 443, 5000, 5001 are forwarded. The BLF are green (normal) We have a random issue appeared that when the park key is used the color should turn RED, but it stays green. The pickup call does not work anymore. Everyone can do this from their own desk. Free User Joined Oct 12, 2010 Click here to visit our Free Technical Support Forums for other 3CX and Yealink related issues. Also tried transfering to *01 and picking up *11. I'm not entirely sure that this is a result of the upgrade, but the issue seems to have occurred after applying the 28. World class mobile & web apps; Video Conferencing ; BOOST PRODUCTIVITY. 3CX does not pass availability status to BLF This may apply to other T4XG models, however, we've found that under the most current 3CX supported firmware (28. I have tried that and its not working still. Lee Ngo. 0 Update 2 (314) Template: I'm assuming most up to date, as PBX doesn't show any available template updates OS: Rasbian image as required by 3CX instructions Issue 1) BLF lights for extensions do not show when said extension is busy/DND/on a call ƒÝ5 Õ´ . Ever since the update, all my BLF lights are out. 1880, the BLF settings do not seem to sync with the phones anymore. Hi, I can't get presence working on any of our IP phones (Yealink T48s). The BLF LED turns grey on the Snom D735 if someone is busy on different extensions instead of snomD712-SIP 10. Thread starter leendertvdk; Start date Sep 21, 2012; Status Not open for further replies. blf not working extension name fanvil x4u Status Not open for further replies. When configuring a phone for Direct SIP or as its called Local Phone the BLF Keys are not working. World class mobile & web apps; Video Conferencing in other words not showing red LED. Thanks! I was able to get BLF functionality working for Elastix 1. I'm also testing newer firmware (I am a beta tester for Grandstream). purpleone. I have never had to deal with one of these expansion devices before so I am not familiar with them at all. You can PM me with your key if you want and I can check a couple of things from here. It is envisioned that the PBX will manage outbound calls based upon the outbound rules put into place and that the need to know about a trunk status for the purpose of making calls does not add any value. Gemeinde Bodenkirchen. We can still transfer calls to SP* and dial SP* and collect the calls but not via the BLF keys. It was set to CTSA with my Yealink. The same BLF works perfectly fine on a 3CX Windows softphone, both showing the status and allowing me to pick up incoming calls. Gold Partner Hi, I am running 3CX on Pi. The phone is in remote office. Main as the destination of your BLF key, and you avoid this dummy extension. But Auto provisioning not working. Solved Call Forwarding not working. Only speed dial works. All users are running the same version of the desktop app (18. Categories. What it is doing is instead of transfering, it is hanging up and placing the We are running a local windows installation of 3cx using ver 16. 3CX Re-engineered. g. 200 and 211. It turns out that this was working normally in any application since V16, but in V20 it works this way through the Webclient, but not through the Windows softphone. No not used BLF for transfer. 246-2) is Self-Hosted; When picking up calls, "Not Found" is displayed on the phone, tried both with *20* and with *20*<ext> . Free User Joined Aug 31, 2020 Messages 10 Reaction score 2. We have installed Fanvil X210 and Fanvil X3U phones at our customer's office. Jun 17, 2020 #1 We are running a local windows installation of 3cx using ver 16. Two separate entities: - BLFs are a standard SIP feature that monitors the call state of extensions within the PBX, not outside of it. Nov 17, 2022 #1 After years of operation without problems, the BLF on the Snom phones connected does not work anymore. When you delete the hot desk phone, factory reset the device, and assign it to V20: 3CX Re-engineered. 3CX Version - Enterprise Annual / 16. Have tried to reboot the instance and reprovisoned the phone Hi to all, We have a problem with the Grandstream 2160 ip phone, it has virtual blf's and physical blfs, from the 3cx blf conf we can configure only the virtual and from web phone configuration we configure the physical blf. However, it seems that there can be a substantial delay in the updating of the BLF keys Our extinsions running with 3CX-App on IOS are working correctly; I'm able to call all extionsions except the T48 one; T48G can get the provisioning from the server; BLF from 3cx are displayed on Phone display; Setup. 41. Forums. Silver Partner Advanced Certified Joined Jul 1, 2016 Messages 5,223 Is there a way to configure the BLF keys for the Yealink sidecar via the GUI? is there a way to copy the blf keys to other extensions in 3cx? So i can provision them to all the other phones on the 3cx? Solved SMTP Server Not working. You can set them via the phone admin UI (until a refresh of the 3cx settings occurs), I have Yealink T28 firmware 2. Rob24h. BLF has stopped working. Setup the same as all our other clients. After a reprovision we loose the phone configuration (the physical blfs). I wonder if 29. Now the buttons on the phones work when pressed, but no longer show red or green. You can right click on one of the “buttons” and select configure to add a speed dial and other items. I noticed on the 3CX dashboard there were updates available for the X5U & X6U phones. 86. Have updated phone firmware of the phones to match what 3cx wants but no Hi guys, Today, our PBX rebooted in the Cloud because of a provider issue (VM moved to new host) and when our SBC came back up, phones registration came alright but BLF did not reappear, they are still off (unavailable). Phones are Grandstream GXP2135s and Also tested with both 3CX and Grandstream blf setting with all combinations. Thread starter bllawrence; Start date Jun 17, 2020; Tags application attended transfer windows Status Not open for further replies. How can I configure the BLF line lights so that, for example, when someone is on Line 1, the light shows red, and when another call comes in, Line 2 I can park calls using a Shared Park BLF, but I cannot unpark them. conf in the file Hey all, just setup a client with a new installation of 3CX professional. Is this not working for you? Try factory resetting and reprovisioning the phone as per our guide first https: What I'm realizing is that it's not just BLF fields not updating, The BLF status stays green instead of going orange/red or whatever it's supposed to to indicate DND on that extension. 20 (X6U-V2 hardware). After some time one or many BLF keys (configured as BLF to specific extensions) will stop lighting up altogether to show status. I've recently installed a V20 3CX system and have added a Yealink sidecar/BLF expansion module onto a Yealink T43U. 3. Thanks 3CX version 18. 0 (Build 965) I have an issue with one of our clients, They have just updated to v16 and since then have noticed that the indicator light for their Shared Parking BLF isnt coming on when a call is parked. 84. This happens regardless of the phone used (we have Yealink T48S, T46S and Fanvil X210 in use), the phone configuration templates are all left in the original version of 3cx. However, the client wants the phone system setup like his old system (with 2 parked call functions) as the new functions and features are a bit too mind blowing for Is there a way to ensure data no longer dissappears by assigning BLFs to the expansion module within 3CX and not locally? If I add BLF's they stay fine on the phone itself, just not on the expansion module. Joined Feb 8, 2010 Messages 8 I have a client with 2 physically different locations. That's correct, BLFs do not equal presence, and presence does not equal BLFs. Silver Partner Advanced Certified Joined Jul 1, 2016 Messages 5,134 Reaction score 1,725. You can set them via the phone admin UI (until a refresh of the 3cx settings occurs), but what is shows as Key1 and 2 on the 3cx phone configuration>BLF page actually starts as number 3 on the phone. I have gotten basic and advanced calling features working without a single issue/reliability breakdown so far. I'm trying to set up BLF on a third party device (Unifi UVP Touch) and when I configure the phone I see (via wirehsark) the SUBSCRIBE packet go out. 5 Yealink T46G Firmware Version:28. I'm currently testing some Polycom phones with 3CX and have an issue. 0 and snomD735-SIP 10. but the BLF keys 11-96 all behave well. Hello, I'm having a critical issue after I upgrade my pbx to ver 20. We have two types of phone a legacy Aastra 6739i and a newer Snom D375 (for testing). Sep 21, 2012 #1 Dear Forum members, We have 3cx running on a VPS in a datacenter, this vps is equal to the wan ip accessible, without hardware You can park the call using parking orbit. In v20, it is no longer possible to bulk edit extensions, to disable several I’m not familiar with those phones, but on the Grandstreams we use, the BLF on 3CX does not correspond with the physical keys. Phones are provisioned with Direct SIP (STUN remote) I've checked the firewall settings and everything looks good there. After Switchback to TCP / UDP anything ist ok. under Grandstream We have some Grandstream 2140's with the expansion board, and a 2170 with an expansion board. They have altered this in the new version, thus making some phones' BLFs I have a setup running 3cx and about 10 yealink phones. 85. The main problem is that all the BLF keys assigned to the other extensions are showed as "NOT REGISTERED" (grey) even if Preface: I understand that this phone is not supported by 3CX, however for personal use it has been fantastic. 130 works with 3CX v 14? This is the problem, if you use this dummy extension, that is the number that you will see in variable session. 35. 3CX Version: 18. T54w expansion module 3cx setup hot desk not working: When you put the phone into the hotdesking feature it does not take in the BLF options for hotdesking. According to the edition comparison on the 3CX site, BLF is included in the standard edition. BLF's initially work, We have t41p's setup as Remote STUN extensions they work great but the BLF Park lights do not show when park is in use. Then magically, all of my phones started receiving BLF subscriptions. - BLF buttons assigned to various extensions - worked perfectly before v15 to v16 upgrade. All my phones have 2 parks programmed on BLF SP1 and SP2 All BLF used to light up green/red, but are dark now. I can't seem to see the presence of any other on any of my phones now. transferingExtension. ¢šôC@#eáüý 2Ìýg¦ö ¥Ëé ½P® m–ÍDN9î¸ÚýíÄm»÷ô @à‘„ â¡ P¢âvÕ?]gÝoSsËéöýÇœzV/§?—ä@‰5@Öj¥q@‰qLð¤Óe÷¿W We have a small office client who is using 3CX on a cloud server. 3CX is hosted on the cloud. However, if you try and configure this in the webclient BLF tab and reboot the phone the button ƒ LQT³~H Õ¤ ”ó÷GÈ0÷e¦Ö;®ÚÇ ×– !^’,Q‘sU¼—wâäžC£j Mª#\ €¦ •Þ¯½žÏ½Lµúëóê’kΖ » ã$ ëBˆ RØa:€’èUùÿß Either way, 3CX and the intercoms are working together without a problem. It got stuck on trying and connected (still showed trying while in a call) to parking orbit in SP1. 20 4. I can monitor both extensions and the parking lot. Thus why the BLF don't turn red for DND and such. After that the BLFs stopped working. The bridge connection delivers presence functionality to MyPhone clients, but does not do BLF relay. Anyone have success getting BLF's to work on Yealink Remote STUN extensions The problem we have is that (after working nicely for several weeks), suddenly the first 10 BLF keys are not working on page 1/3 . sonnyh1. V20: 3CX Re-engineered. Hello, I need assistance with configuring Yealink T43U phones. upgraded to v20 and now blf and shared park lines not working. 9. This main issue it will display Pager one items but will dial pager 2 items. Thread starter comfident; Start date Jan 31, 2024; Status Not open for further replies. Solved DTMF not working. As Cobaltit said, it's not looking good. V20 Grandsteam transfer to BLF stopped working. Solved Intercom BLF Custom Speeddial not working. 0 (Build 461) Product Enterprise Annual On-premises Windows Server 2019 Yealink T54W Firmware Version 96. 0 Update 1 i setup a Grandstream GXP2170 BLF trough the browser, seems it is not working any configuration need to be done within the pbx? PBX / PHONE SYSTEM. (BUG) We have had several reports of the SUB screen not updating on FW Version 2. ). They are provisioning fine, and I believe I have the button configured correctly. Fanvil X3S - Auto BLF provisioning not working Hello, I am trying to setup a phone system using 3CX (on a dedicated windows machine) and Fanvil X3S Phones, which, although configured exactly like described at 3CX’s website, do not receive the BLF configuration from 3CX, making admins have to go to the “Phone UI” to set them up. 1581 Edit: Updating to the Basically what is surprising to me is that if I tell 3CX "Do Not Disturb" ext. Now if the 3CX server is rebooted, or of the connection between the server and the phone goes down for a period of time, none of the BLF lights will work on our T46Gs unless we reboot them. The login and logout works just fine. After upgrading to v20 blfs stopped working. I did a new install of 3cx linux based, 18. Then, on the 3CX app on the mobile, dial *10 to pick up the parked call from parking orbit 0. 10, e. Joined Mar 18, 2009 Messages 19 Hi, We are also having this issue, with Yealink T28P running firmware 2. SO I am stumped as to why its not working. I made tests unsetting and setting this option and noticed consistent behaviour for the BLF, working and not working in this extension. Setup: We have our 3cx sitting in our DMZ with all the firewalls configured to allow traffic. Hi, we are currently testing 3CX but we are experiencing a problem having BLF keys working with Yelling T48G phones. REMOTE WORKING READY. Plug and play was working correctly with 3CX v. 1 plug and play function with 10 yealink T28. We use stun for provisioning to a cloud based 3cx system. To Howdy, I have configured the 3CX phone client with a asterisk 1. I just have grayed out BLF keys on the direct connection. or If I have joe user in the top slot (BLF - 6) the user in top slot Pager 2 (BLF-13) sometime is dialed. conf: [ext-parking-lot-custom] exten => ParkedCall1,1,ParkedCall(71) exten => ParkedCall1,hint,park:71@parkedcalls [from-internal-custom] include => ext-parking-lot-custom There is no extensions_custom. I've managed to provision the phones using the provisioning template, and they dial and work correctly. TheodorosG_3CX. I have checked the license and that seems ok ( pro annual ) , users all have the correct parking rights. Yealink gets Option 66, provisions, reboots again and then, all BLF appears correctly. by setting that in 3CXPhone, the Yealink BLF for ext. remove the address for the config 4. I've got a Polycom VVX 300 running. 175. the one thing that does not work is the BLF function (manually provisioned). Feb 2 I change information about the extension or the BLF in 3CX and then log into the web GUI of the phone and change it manually and reboot phone. 5 and 96. comfident. Thread starter johnvam; Start date Jun 6, 2019; Status Not open for further replies. Anyone know what is the correct way to set this expansion module up? The way I am setting it up is to login to the phone GUI itself and go to DSSKEY then go to the EXT KEY -> expansion key 1. e perpetual with expired maintenance) then it is normal to have the message "feature is disabled in currently activated licenseBLF" and this would explain why the BLF stopped working. Thread starter jasb; Start date Jun 17, 2011; Status Not open for further replies Shared Parking was simple with the BLF and is now confusing to users to have to click > Panel > right-click on the call > click Park > click Un-Park Before this was just one click in the BLF to park or un-park a call. - Presence is a custom 3CX service that shows a user's status in the 3CX clients (web/desk/mobile). For example, when an extension is ringing, that light will not flash red on other phones. 07. Customer Joined Jan 18, 2023 Yealink T28 BLF not working. Understand that 3CX does not use Asterisk or FreeSwitch as stack. World class mobile & web apps; Video users can make changes to their BLF buttons but they will not be reflected to the server? Is there a way to force the sync or is that just a limitation and select the blf) and 3CX web client (Settings - BLF Settings) Next time the phone provisions, it will update the Neither the initial provisioning nor the reprovisioning after changing the BLF caused any problems on the X4G. 50 installed. Joined Apr 27, 2015 Messages 2,268 Reaction score 966. We've been submitting tickets to 3CX with logs to see if we can run down the issue but Cloud 3CX / BLF not working. 3CX Support. 83. I'm running 3CX on a Digital Ocean VPS on the Professional license. I also tried putting the provisioning URL in the phone but that doesn't work either. . With I'm trying to get BLF working on parked calls: This from another forum: Here's what I have in extensions_custom. I suppose rebooting the SBC would fix it but normally it shouldn't be an issue. The problem is 3CX doesn't send anything to the phone that it understands to show that. Select phone and choose reprovision. This is the URL on the phone: http On the 3CX client for Windows, there is the BLF side panel. When configuring BLF, everything rebooted the PBX BLF started to work but the attended transfer is still not working, so I will need to: 1. The other day I noticed, that the “configure” button is now grey out and we cannot select I am testing provisioning and the BLF are there but grayed out with a ? next to it, just the same as when I did it manually. Thread starter sonnyh1; Start date May 29, 2024; Tags intercom paging v20 Status Not open for further replies. Trans > BLF/EXT > Hangup. Up until about 2 weeks ago we were running V16 of 3cx, and thought that was the problem, but after upgrading to V18, the issue I figured out a workaround. It has it's own SIP stack built from the ground up. 1213) and even are on the same network. So i read around on the 3CX site and found that you need to upgrade to 66. I even shut down the main server and restarted the virtual machine, the BLF lights worked again. However, if I use the proxy manager, the Our phones are Yealink T-29G and T46U, we have 4 park keys set up as BLF (SP1, SP2, ETC). That means, when users set the BLF settings on the The reason for the sudden change in functionality lies in the way that the 3CX handles BLF keys. Based on the 3CX Edition Comparison Our BLF is not working anymore after the V20 update; although we can push the button to connect the call, the actual lights on all phones stopped working. Toggle signature. If I change that to the name using the phones web interface it Testing so far has identified no issues with working BLF (only tested on X-Lite, will test on Cisco SPA504g/SPA942 from tomorrow) I do think something like this should be integrated with FreePBX. Any advice would be greatly appreciated. Staff member. Thread starter Rob24h; Start date Oct 17, 2018; Status Not open for further replies. 73. 3CX Version: 15. The SUBSCRIBE request has Allow-Events: presence, message-summary, refer The response from 3CX is 489 Event package not supported 2 questions Hi, We are using 3CX version 18 update 6 in our data center. BLF not working anymore D375/D385 w. Call Reporting News for PRO Users. It is connected to the phone with the provided USB cable I upgraded my 3CX PBX yesterday to v15 SP2, running on a Windows server and using Yealink T19P, T42G and T46G phones. We have a stack of Yealink phones - T23, T46 etc. 81 & T54W FW: 96. Any thoughts on since the latest Update from 3CX to version 18. I can still use them to make calls to the extensions, but I really need the BLF status to work. Hi everyone. It shows a grey X and the LEDs are not working. Customer Joined Jul 24, 2018 Messages 11 Reaction score 0. All is working fine with one issue. 8x, but the BLF function doesn't seems to be working. Now there are no more groups. Am I missing something obvious here? I've re-installed the app, made sure everyone is in the same department, made sure presence is available to everyone, and still its not working. I cannot see a green or red light, just a red X on the icon. Customer Joined Sep 21, 2012 Messages 5 Reaction score 0. If users clear their browser cache (* while troubleshooting other websites) and are getting signed out of of 3CX. phones have been re provisioned and its still staying grey when a call is parked Grandstream GXP-2170 missing BLF. We have two Grandstream phones also that do not seem to be having these issues. 16. Stupid way, but works. Any suggestion? We are on a hosted 3cx plan. 5. 60903. When forwarding a call to the BLF with the name of Chuck, it goes to a totally different extension. 23 don't have this feature. Phones used Yealink T46G & T48G both are updated to latest firmware supported by 3cx PBX version:15. I can access the management console and everything else is working fine. after upgrading to V20 the default of transfer to BLF is Attended transfer, and calls are disconnected I downloaded XML of the phone showing the default is Attended The workarounds I found are: 1. Get V20 for increased security, -- The one which is indicating it is active -- one that is showing the BLF light on-- one not showing the BLF Thanks . 81) and two different Version 20. Michael Evanisko Vice President of Technology 888VoipStore. 10 phones are recognized and provisioned correctly only for the extension but not for BLF and languages. 10 stays green. They can make calls and whatnot, pickup the parked call, but the light itself does nothing for status. Lots of "11/17/2016 7:00:47 PM - [CM101008]: "web conference" and "sms" became unavailable and the 3cx phone client présent this alert "3CX could not establish a connection to the 3CX phone system Web API. BLF not working anymore. Joined Jan 21, 2020 Messages 3,996 Reaction score 1,061. The remote phones need to see activity on the lines to know if they are busy or not This used to work with the same Hi Team, I have noticed that the BLF keys for the shared parking slots on the desktop app for some users but not all are greyed out and not working. I am in the position where the Windows client is displaying the BLF, the BLF button indicates the monitored extension is ringing but tapping the BLF button doesn't pick up the call. 612 and Yealink T29G sip phones. Now there are departments instead of groups. 110. This phone is on the same local lan as the 3CX server in question and and from what I can tell other phones on the same LAN work just fine (I don't have another phone that can be down during production so I haven't factory reset OS: Linux 3cx 4. Using Fanvil x6u v1 phones. 60 and 3cx version 8. The Aastra phone works as intended with the BLF, when someone is on a BLF with 3CX and FritzBox not working. Just transfer to in-house 3CX with UDP, BLF does not show Small Business I added a new VVX601 to our current 3CX instance hosted on Amazon. 35 Used Cloud base 3CX with SBC, BLF can show correctly. In other words, the BLF light can't be used to identify if the person is available, even though the 3CX server knows when they are not. This is where i configure the BLF key. I had a T46S that was working but during a firmware update the power cord got bumped out. After testing all kinds of scenarios I came across the subscritpions page on the phones webinterface: It looks like the reason is that the subscriptions are not all properly replaced by the user (13) that logged in but remain in the default (HD0004). I suppose, if you had the time, you could use something like Wireshark (and a 3CX PBX installation) and compare how 3CX and Grandstream differ in their BTW, all extensions are working fine for provisioning and calls. 60 3CX Version: 16. 35 first. Aug 25, 2021 #4 Hi @pbomboy, Are you referring to the BLF in the dialer? Click the phone icon at the top, then the icon to expand I can receive and make calls from the Yealink phone. I do like the provisioning but would like it to support multiple accounts. 0 Update 1 (Build 237) Version; Server OS: Reprovisioning of phones not working, only way to to get it working is by resetting phones and using provisioning link. Toggle signature Christopher Koll Senior Support Technician (813) 918-1447 Bizphones4u 3CX Platinum Partner (813) 866-8686 3CX-Version: 18. If a user sets a BLF setting on the web interface it does not reflect automatically on the phone. The phone is behind an SBC phone fw 1. Created by Michael Wolter on May 05, 2022; Hi all, iam using some Snom D385 and D335 Phones with a 3CX connected. 4. 0 Update 1 (Build 237) - hosted by 3CX Yealink phone: T54W, FW 96. It appears that although the BLF lights were working flawlessly on the virtual machine, they are not working through the main server. 9 Snom D 385 newest Firmware Regards Mathias Pannier Messages 4,534 Reaction score 1,255. I have worked with Cisco Callmanager and Broadsoft and always the BLF worked flawessly. The BLF buttons on the phones represent if the extension that is allocated to that button is on call, idle or ringing. the BLF key need to be programmed within the 3cx management console under the phone provisioning tab, then re-provision the phone, the new settings will stay. Latest: Jay K; 16 minutes ago; Phone System / PBX. fus ejy tzbch tnsfhg yyrdq eprhxo xpfpq jsqphylf xjmd bioauw