Smartthings hub purple light fix. We can shout things at Alexa and the house responds.

Smartthings hub purple light fix If, instead I select the gear icon I get another preferences screen related to my account. One time as I was flipping it back and forth the red light came on. I have configured the Alexa smart app within the The SmartThings Hub (2018) can be rebooted by unplugging the Hub's power supply then plugging it back in. I had tried to turn on a light via the app and it turned out to be offline, along with 9 other devices (out of 31). When I select to update from the smartphone app, it just gets stuck. Jun 7, 2022 · I know i know, i shouldn’t have done it. 3 days ago i had network failure due to rupture of external cable which was replaced yesterday. Left decrease with increment of 7%. Unfortunately, not. Jul 10, 2023 · To fix this issue, ensure that you have a stable internet connection and try the upgrade again. Solid green light comes on for about 10 seconds then it goes off, i release reset and then it starts Jan 25, 2020 · UPDATE 9/23 Firmware update 0. You can ask Alexa to turn on the kitchen lights at 50% via a GE/Jasco in-wall dimmer light switch. No forget contact about it since then… Mar 23, 2016 · The SmartThings Hub is the heart of your smart home. Wait for the LED to go red 3. What can I do Nov 7, 2021 · Unable to connect Smartthings Hub to the AppI've tried resetting several times, but the led keeps turning blue, then purplecan't get the green & red flashing lights which is supposed to happen. I just replaced three of those Mar 5, 2020 · I have a hue hub connected to the smartthings app. Not looking forward to migrate to a new hub if it is truly dead. Again, we’ll explore potential fixes for this below, but at least you’ve still got some service, even if it won’t be as fast! Apr 2, 2019 · Hi, I have recently purchased a second hand V3 hub. Aug 11, 2020 · Smartthings hub not to great every single day something need to be pair light bulb multisensor Every single day the devices loose signal I don’t really on smartthings multisensor if I’m Out shopping multisensor get disconnect how do I know if someone is braking in the house can’t really on devices I should know it’s really worth 30$ should be 5 box because it’s a kid alarm system För some reason smartthings won't control Hue lights connected to the Hue Hub. any ideas please? Nov 3, 2020 · I just bought a (2015) version ETH-. 08 starting Monday, January 31st. When I plugged it back in, it never got back to a green light, staying at flashing 3 small blue leds and now the app had all devices offline. All lights work fine through the Hue app…which I had to upgrade along with the firmware in the Hue hub when I first tried to test because I simply never use the Hue app…but even after the firmware upgrade, the SmartThings hub still isn’t Nov 5, 2024 · I have a Samsung SmartThings dongle (VG-STDB10A/ZA, 2022 ) that is plugged into the port on my Family Hub refrigerator. I clear out the log filter, so all hub events show up. So I turned the hub off for an hour, it then was able to connect through the router. Unplug the modem and SmartThings Wifi hub, and wait two minutes for both devices to fully power off. So fast forward a couple of years and I dusted of the hub and wanted to start using it again. When powered back on, two of the bulbs would no longer respond to control commands. But the hub’s LEDs were stuck in blinking blue. Here are the detailed steps to get it integrated with Smartthings and the link to an App. It will stop flashing once it has finished its setup. When I turn a light on there is a really big delay from when I click the icon to where the light turns on, and sometimes the light will turn on but the inapp icon Jan 13, 2021 · I’ve got 4 of the latest Smartthings WIFI hubs and they appear to all work just fine for a while with zwave and Wifi mesh. I have no automation/routines set up. Then yesterday I noticed my can light above the kitchen sink was no longer following the kitchen lights (there is a webcore piston that sets the kitchen sink light to whatever the kitchen lights do). Feb 25, 2019 · Update wifi settings was grayed out in the new app. Many thanks 🙂 P. It goes from blinking green to blinking red. After rebooting the hub, If you still experience issues Reboot the modem connected to SmartThings Wifi. I’ve had my Hub v2 for about 3 weeks now and ever since I plugged it in, I’ve been having DHCP issues on my local LAN. When I watch the log after selecting repair, no entries show up in the log. It would be nice if the Smartthings Hub detected a power outage and set all the lights to the last known state. Can you please suggest me what has gone wrong with it ? I sent an email to customer care and the response i got from them is they will reach out to me but dint tell me when. Here's what the colors mean and how to fix any issues: Flashing green: The hub is booting or resetting the system. Spent a day to figure out on how to integrate this with Smartthings. Look like my hub is offline with a RED light. I tried first option with the ST Hub. Please help Nov 4, 2024 · We will begin rolling out Samsung SmartThings Hub firmware version 0. Was hoping this was my issue. I have a v2 hub, a Hue hub (v2), and a dozen or so z-wave devices (mostly GE dimmer switches). @nayelyz can you please help , here, Plesae note. I control a variety of switches and lights using SmartThings. I ended up removing and excluding the opener, and re-added it. I deleted Hue from my Linked Services and tried re-adding. Dec 10, 2015 · Hi All , I recently purchased ST home monitoring kit which was working fine until today. I let it do its thing for about 30 minutes and the progress bar is still at like 1%. I have tried deleting them several times but they keeping coming back. The light switch is off, I screw in the bulb, flip the switch, the SmartThings app finds it. I plug in the power then hold down the reset. Smarrthings says the lights are still on. That didn’t work. The lights flashes yellow and when i goes solid I let go, the light goes out and then nothing happens after that. How do I reconnect my SmartThings Hub? Open the SmartThings app on your Apr 15, 2021 · wink hub blinking purple. See full list on aeotec. I also have them in a Group/Room in the SmartThings app. c) I have installed the SmartThings app on my Android phone, and have created an account. When I turn off the lights with the hue app. So I unplugged the Hub for about 15 min. freshdesk. When I try to do something as simple as turn on a light via the app, the power indicator spins and eventually gives up. It is a big problem if every time the power goes out all your lights turn to full bright. Release the button immediately. I’m Aug 17, 2014 · Saturday my hub became inactive, constant blue light flashing light on the back. Again, we’ll look at possible solutions below, but at the very least, you’ll have some service, even if it won’t be as quick! Dec 2, 2021 · My hub lost connection to my network. I had added/paired the device from just a few feet away from the hub as suggested here. You do not have to remove them from the app to re-pair them. I now have duplicate Hue lights (all my hue lights now have duplicates) showing in Smartthings. 32. How to i randomize certain lights when i’m gone. This new time frame has been updated in the post below. I just signed up in order to share an easy way to change the WiFi identifiers that I found by intuition. Here’s how to get it up and running: 1. If anyone who actually has this model has a different answer to the following, please let us know. I had the Hue Skill enabled with Alexa prior to installing my SmartThings hub, however have disabled this skill and done the “forget all devices” and re-discovered devices process multiple times. After personally replacing all my battery powered devices with zwave plus, I switched back and was much Mar 7, 2015 · Hello! I just got my smartthings yesterday but I’m having issues updating the hub firmware. If I try to add a nearby device to the hub, the hub cannot find it. I’ve run the repair from both the android application and from the website. I was able to add the bridge with no issues, but after 24 hours, no lights have been added to my device list. The hub again gave me solid blue led. Allowing you to integrate the lighting fixture into your existing smart home setup and control Feb 5, 2021 · The group is created in Smartthings… not Alexa. Once downloaded, your Hub will briefly go offline as it reboots and applies the update; most customers will experience less than one minute of downtime. Is my Hub dead, I just got it in March? Thanks, Michael Nov 9, 2015 · The HUB started working again but then about 10 minutes later I realized my hub was offline again. They told me that the command didn’t come from the hub but from the devices. Solid Green: Hub is claimed and connected. We will be rolling out Samsung SmartThings Hub firmware version 0. We use smartthings as the primary means of controlling our lights with automation and voice control through Google Home. Absolutely no changes in configuration recently (many months), and no changes on the network. Rebooting the Hub caused the light to go solid blue. I can see the hub on my network and ping it. Then, plug them back in. It still works if I use it manually. My next milestone was to install an entire room (Guest House) with about a dozen Fibaro switches. 5; March 17th or March 20th Jan 15, 2019 · I am using SmartThings Hub primarily for a new installation of 100+ Fibaro light switches (dimmers and non-dimmers) in my house. So it seems like my HUB works for a few minutes and then it just loses power. Flashing green and red: The hub is ready for initial settings. They are only in the Hue app, I can control them via Google but smartthings won't. If your hub disconnects from peripherals at random or drops connections when a new device is added to the network, your may have an improperly routed network. 삼성SmartThings 브랜드가 아닌 기존 OEM제조사(삼진) 브랜드를 달고 출시하긴 하였지만, 출시까지 많은 난관이 있었을텐데, 힘써주신 관계자분께 감사드립니다. Flip to side sets color. This is why you’re unable to control your smart devices using this automation hub. Apr 28, 2020 · Hello everybody. You might well get the same effect by unplugging the SmartThings hub and then going around the house plugging in a hair dryer. It also lets you use your smartphone to control your smart home via the SmartThings app. Nov 12, 2024 · Aeotec Smart Home Hub, Samsung SmartThings Hub 2018 (Hub v3), SmartThings Station, Samsung Smart TVs*, Family Hub refrigerators*, Samsung Smart Monitors*, Samsung Soundbar * Hub Groups and Hub Backup currently only support models with Thread/Zigbee radios built-in. Purple lights are my signal that the internet is down. Press the reset button until the light turns yellow. Fewer devices will be a lot faster. They all are Dec 16, 2020 · Some lights have stayed on and the wifi switches are in between walls, so resetting will be a pain. Its led is blinking purple and I can ping its local IP address. Mar 21, 2019 · A friend of mine has been considering getting the SmartThings/ADT model hub but it’s taking her about six weeks to find the answer to the following problem, including multiple conversations with support, so I thought I would just put this here. During construction, I powered off some of my Cree Connected bulbs for a few weeks. While holding the reset button and connecting power, while waiting for solid yellow, all I saw is contant red, no yellow or amber. (UK). Tried to remove Smartthings and re-add but when I get to the login of Smartthings, it let's me select my home and then logs me in and hangs on the login screen. I pulled the batteries, power and Ethernet cable, waited and re-connected. I use Cree’s Connected 60W equivalent. Everything just suddenly disconnects from the wifi network and then the wifi network doesn't even show up on any of my devices as an option to connect to. Lights updated to the latest firmware - followed govees directions to a T - SmartThings WiFi/Hub firmware up to date (47. Since then they alternate between solid green light and blinking green light. Oct 23, 2021 · Hello, all. Blue light on hub was flashing. com Nov 26, 2024 · To clarify, after the solid and flashing green lights, the hub displays magenta, and none of the processes have been able to fix this. jkp May 7, 2020, 5:32pm 2. If the LED is blinking blue or stuck on solid blue, reboot your router. Initiate a Z-Wave network repair from your SmartThings app and/or manually pair each device starting from those closest to the hub. Then and o lu then the status gets updated Dec 7, 2021 · Hub went dead today. My guess is that one fix would be to connect to the smartthings hub directly, but I would prefer not to do that. Now ALL smartthings zigbee devices and other devices are not working. I tried the second option w/o ST hub. 7 for Samsung SmartThings Hub 2018 and 2015 models will now be rolling out over a two (2) week period. 6) Hub Target. Smartthings support has been of no help at all . Nov 26, 2020 · I changed my modem on Wednesday and my Hue lights stopped being controlled by my SmartThings mode changes. Within the past week I noticed that both of the secondary hubs had flashing red lights. I am using Leviton lights and Leviton app has a home and away toggle. When this happens and I visit Jun 9, 2016 · This evening my v2 hub went offline for the first time. HE was the first hub to use the chip and there were some issues as the Jun 25, 2015 · I’m having challenges with several of my zwave devices working. Anyone have any clue? Apr 20, 2023 · Blinking Green: Hub is in pair mode (searching for device) Fast Blinking Green: Hub is in Z-Wave exclusion mode Alternating Green and Red: Hub is ready to be claimed (with or without internet), Solid Blue: Hub is claimed and connected to the network, but has no internet or server connection. May 22, 2018 · For nearly a year now, I’ve had good Zigbee reliability with ST. May 8, 2023 · Is your Hub offline on the SmartThings app and the physical hub is showing an LED color other than green? Make sure the hub is plugged into the wall. s these are old Sep 30, 2018 · Hi I just got a new SmartThings v3 hub and wanted to connect it with a Schlage key log. Aug 25, 2017 · As I have written about before, I feel that SmartThings is inherently more stable with zwave plus battery powered devices. So I unplugged, took out the batteries, waited a couple of minutes, replaced everything and put the cat 6 Jun 28, 2016 · Nope, only the hue (guess I shouldn’t have said Sat). A major feature on this device is the imprint on the top of the device, the imprint spells out Samsung SmartThings. At random times throughout the day/night all bulbs turn on at once. This 3rd bulb just will not show up as a GE device type. The introduction of the C7 hub with the new 700 series zwave chip did not go as well as it could have. 14 starting on Monday November 4th. Wink is a popular brand known for providing users with different automation options. 0. Anyone come across this or have a way to get to a hub specific log that would point to Aug 31, 2023 · If I unplug the hub power and after a minute I reconnect the power, all Zigbee devices will be defined as offline. However, I have an issue I can’t solve now: I had a bathroom remodeled in my house. 5 data supplied by a Purple Air air quality sensor (see www. Still can't control any. For example, a device at one end of first floor is hopping to another device on second floor and then to hub which is on other end of first floor. Including Tuya,SmartThings,and Alexa devices with built-in smart hub. The Hue skill is not showing up - but all of the lights May 27, 2022 · What does the SmartThings Hub do? Your SmartThings Hub lets you connect a wide range of devices like lights, speakers, locks, thermostats, and sensors and makes them work together. All ST leak, sensors, Multipurpose sensors & motion sensors show ss Offline, while ST Buttons show as online but do not function at all. 3 (update 47. So I power cycled the Hub which had a green light. Its mostly related to slow device status update not synching. The major deficiency of the Vera Plus controller is that it has poor native scene logic(no And logic!). Hub shows as offline on the SmartThings App. This happens due to a variety of reasons and this Wiki will provide you with some tools to fix these issues. 41. I tried to connect to them using the Smarthtings app, the device is found but stops at 45%, stating ‘the device could not be registered, resett your wifi …’ I tried the Plume and with a lot of difficulty managed to create the Wifi on one of the threee pads, but cannot register those on the Smart things app and hence, cannot (i) add the Jan 4, 2020 · I have been seeing my hub constantly disconnect and connect, even though the internet connection is good. Any help would Jan 23, 2021 · This is how I got the ZigBee Sengled bulbs to pair with the SmartThings hub. Jul 1, 2023 · Woke up at 1am (in Australia) and all Lounge lights were on and blind was open. Maybe in the middle of the room, during the connection. The IDE was showing ‘Inactive’, but the light on the Hub was green. No repair-related messages showed up in the events list. Looking Sep 20, 2023 · You can reboot SmartThings Hub by doing the following: 1. Motion sensed in the bathroom turns my Philips Hue bulb a dim red. According the manual after connecting it to the ethernet and the DC the lamp should start blinking green and red. This procedure worked for me: Install the bulb in a fixture with a standard ON/OFF toggle switch or a power strip; SmartThings hub powered on. Now automatically supports both SmartThings and Hubitat - no edits required Now supports PurpleAir “Inside” sensors (with a single laser)! Simple Setup To May 30, 2021 · If you want to HARD reset the hub such that it is totally wiped and in a ‘brand new and unused’ state: unplug the power, press and hold the recessed button in the back while plugging the power back in, continue holding the button in the back until the flickering yellow light in the front stays solid yellow, then release the button and the front led light will change thru colors including Oct 25, 2020 · In the Samsung IDE, if I click on a mains powered device, I see the route that device is taking to the hub. Going to the second floor and back to hub, the signal will go through lot more walls and Mar 25, 2021 · to access the hub in the app, best way is to go to menu > devices > find and open the hub (by default it is named Home hub unless you renamed it) > click the 3 dots in the upper right of the screen > select z-wave utilities. All of them aren’t Feb 3, 2021 · I am new to Smartthings, but am struggling to how to randomize lights during a specific time period when i leave the house. If I select the V2 hub from this menu it simply returns me back to the very first screen I get when I open the app. In the Jan 10, 2021 · Hi all Apologies if this is in the wrong place eg … Anways I’m having a problem with my ST v3 hub I got a notification saying offline (my hub alway been wired) and no its not my cable currently have 500+mb Internet and have not got any issues with connection I’ve unplugged I’ve held down the reset button until the yellow light flashes fast until solid yellow let go of reset button Sep 14, 2016 · I’ve got about 14 bulbs, and 4 light-strips. I’m unable to do a factory reset, I’m following the instructions but it will not reset. 01, updated on March 28, 2019 This DTH provides continuously updated Air Quality Index based on the PM2. I rebooted both secondary hubs and when they came back online they both showed solid green but the next day both were flashing red again. The main reason behind their popularity is their hub device, through which users get a centralized experience on controlling, customizing, and managing all of their smart devices. The hub will initiate a search and when it finds the bulbs, they will blink again but there will be nothing in the app itself. However, in the past few days My hue lights stopped responding to commands from smart things. Thanks for the info i will try to figure it out for more. Just wanted to understand the extent of this problem… Mar 7, 2017 · The original FAQ information in this thread refers to the original smartthings architecture, which was in place through the end of 2022 and a little beyond. My internet went offline for a few minutes and when it came back on, all of my hue bulbs are now listed in the smartthings app as offline. I’ve found some great tips on this forum (the tips about excluding switches to help get them paired were very helpful). Follow-ups resulted in, we’re working on it. Wait 5-10 minutes for the LED to turn solid green; this will indicate the Hub is back online. Press and hold the red reset button on the backside of the Hub 2. However I’m having issues getting them to connect. I couldn’t be happier. Lights Aug 27, 2016 · I’ve had two GE bulbs working with SmartThings for quite some time. But today the hub displays a solid blue light and am not able to control anything from my phone app. The light doesn’t come on. If I add all lights to smartthings in a separate room some show up as offline and some not. Blue solid light. We will update the status page when the release is complete. Then I used the new app Z-wave Utilities to start the repair. March 2nd, 2023 - March 3rd, 2023 for 47. I have 18 total devices on a V2 hub, 8 of them are Zigbee. Anything in the house that did not have a timer or motion sensor to turn it off was on. Not sure if this is a heat issue or some other component that is acting up after a few minutes of power up. I tired taking batteries out holding reset but nothing worked. I then powered off my hub (for about a minute) and disconnected the hub from the modem, connected my router to modem, and hub to router, and turned hub back on. To start the SmartThings journey, let’s focus on setting up your SmartThings Hub, the central command center for your smart home ecosystem. Some of them are bridged through other apps like Tuya, but all 13 devices connected directly through this Hub went offline at the same time, and after Jan 5, 2024 · Is there a way to look at logs from overnight? Or a way to tell if my V2 hub gave up the ghost? I have my hub connected to my router and other devices plugged in haven’t changed their IP addresses or anything. Models that require Zigbee/Thread radio dongles are not supported, even if a Jun 23, 2023 · Wide Compatibility - Rosykite outdoor wall lights adopt Zigbee 3. Then I unplug and plug it back in and it’s dead again. I’m considering either upgrading to the v3 hub or getting the smartthings link for the Nvidia Shield TV. Still blue light. But it didn’t seem as obvious as I had hoped. But it is offine as of two days ago in Smart Things. I’ve used ST and Hue for years, and can still control Hue lights via the Hue app. I tried factory resetting them and they dont even respond to that. As of May 2023, you can no longer add new Groovy DTH‘s or smartapps to your smartthings account. The device status off the hue lights doesn’t update. Jun 26, 2020 · Hi all, I’ve come across a couple old posts about this behavior but still haven’t found a solution. Any ide… Nov 25, 2019 · I need to clean the area where my Hub is located. Oct 9, 2016 · Hi, all (again). What is the solid Green light on the Aeotec Smart Home Hub? If your Hub is showing a solid green light, it means the Hub is connected. Never Red/Green and never green Hub use to work well 2 days ago. Does Samsung abandon the development of the Hub? So, here is the procedure : The hub is powered, don’t unplug it. Anyone know what the single red light means? Or have any magic way to reboot a hub? I did the v1 Mar 11, 2021 · Help me out community! I have two Smarthub Wifi units that were working fine until last night. I unplugged the hubs power and ethernet connection, and waited 1 min, multiple times to no avail. try excluding the device first, then attempt to add it. This should be a simple fix with a soldering iron I imagine, but can anyone point out which are the Jul 6, 2020 · Smartthings Hub 국내 출시 부탁드립니다!--> 2020년 11월 Smartthings Hub가 국내 정식 출시되었습니다. 1. Suggestions? Dec 24, 2017 · Well, the hub says it’s back on line but well over half my devices are now listed as unavailable. Opened new app (on Android). Jan 29, 2020 · There is a dropdown menu on this screen that let me select this V2 hub or my old V1 hub. Jun 7, 2022 · Since the IDE will be going away once the transition to the new architecture is complete and the method using just the app has changed a couple of times, I thought it would be helpful to have a FAQ on how to run a zwave repair now. Hub Target: Samsung SmartThings Hub 2015 (Hub v2) Samsung SmartThings Hub Nov 29, 2023 · I’ve had SmartThings for many years and everything has been working flawlessly the entire time, until recently. I have some lightbulbs, a motion sensor, a button, and an led strip light. Turns out that my v2 hub was actually missing some firmware updates. Right twist increases light group with increment of 7% . Jun 19, 2021 · I’ve had my V2 SmartThings hub, my Hue Bridge and various Hue lights working for some time now. I reset it based on the Support instructions but it didn’t seem to have any effect. The long answer is in the following thread (this is a clickable link) Also, since I get asked all the time what’s an inexpensive Zwave plus beaming repeater, for the US hub the Minoston miniplug is often on sale Jul 21, 2020 · Ideally the hub should automatically purge all ghost devices within a few days (run a Z-Wave repair again in a few days to check for ghost devices as described above). If SmartThings Wifi or Connect Home does not appear in the SmartThings app, devices that require a hub to connect with SmartThings will not appear either. Have rebooted the hub (Aust Wifi ST hub) to NO avail !!! Oct 9, 2015 · I have about 100 devices and it takes 35 minutes, usually. Unless I tap a light, swipe down to refresh. If that doesn’t happen then contact support@smartthings. It has been like this for more than few hours now. I tried pressing the red reset button on the back once (for a couple of seconds) but nothing changed. To provide some additional details and a small correction, this hotfix targets a problem reported by a subset of users who had a large number of Hue devices connected through a bridge. May 7, 2020 · Smartthings hub stuck on pink light even after factory reset. Jan 24, 2022 · Hello everyone, so, after venturing in the world of smartthings one step at a time, I finally managed to set up a few automations and I’m starting to get the gist of things. Example. I’m not sure what changed or what happened. Jun 5, 2023 · We will begin rolling out Samsung SmartThings Hub firmware version 0. Turn lamp on and off at 3 second intervals until bulb dims and snaps back on. 03 starting Monday, June 05. For some reason, all the Zigbee devices are unresponsive and they are showing offline in my app and on the advanced web app. b) There is a green light on the router. A little about my hardware: 10 hue bulbs with the phillips hue hub Harmony Hub remote 3 SmartThings sensors raspberry pi with homebridge for Siri control Hitron router (from my ISP) A little about my setup Nov 18, 2016 · Just wanted to give everyone an update. Apr 7, 2017 · My hub became offline approximately 7 hours ago and till then it is offline. May 7, 2020 · i bought a Smart Things Wifi Mesh Hub (3-pack). You can click in the app to turn a light on but it just spins and it Oct 10, 2015 · Hi - just received my starter pack. Jan 26, 2022 · If you have a BT Smart Hub 2 and you’re seeing a purple light that isn’t flashing, then your Hub is connected to EE’s backup mobile network, but there’s a problem with you main fixed-line broadband connection. Mar 16, 2020 · Tap Reboot and Your SmartThings Wifi hub will disconnect and reboot. I did some initial testing of a few Fibaro switches, which seemed to work fine. Feb 10, 2019 · Well after a while lights stop working, and I need to remove them, factory reset them, readd them, and set all the motion rules back up. Restarted, showed a red light on the front and then nothing. Jan 22, 2016 · Smartthings had a scheduled firware upgrade scheduled for today (I received an email from ST with the notice). Occasionally I can get them to go to solid magenta light, but as soon as I try to reset or plug them into a LAN, they go Dec 2, 2022 · But, when the hub rebooted it came back to 3 solid blue lights and anything I have tried, it always comes back to 3 solid blue lights. It will stop flashing once it's done resetting. Over time you’ll see that your device connectivity gets slower, commands take longer to execute (higher latency), sometimes they don’t execute (loss of packets). . If I Sep 12, 2017 · I’m having a hard time narrowing down my search terms to find something helpful, so if I missed something, please point me in the right direction. We can shout things at Alexa and the house responds. However, setup fails when trying to set up the hub. I have tried the Jul 14, 2020 · I wasn’t even aware the web was down until I noticed the purple lights in the kitchen. HELP!! Feb 21, 2015 · When you run a zwave repair, you’re activating every device on the network close together, so you’re increasing current draw on every circuit with a networked device. Frankly, I’m a bigger fan of the Hue lights simply because of the API (so much easier to work with) and that the hub itself connects to SmartThings instead of each individual bulb. Well, all Zigbee devices, to be accurate, but one (a Zigbee Sonoff button). Phone (android) running SmartThings app. I’ve tried rebooting my router and then the hub. I have 6 Sengled BR30 bulbs tied to the same light switch and only connected to my SmartThings HUB. I changed my DNS servers to Google DNS on my router, rebooted the affected Hub, and the green light came back upon bootup, but still the Hub remained offline and Inactve in the IDE. Make sure to check SmartThings status webpage to ensure that SmartThings cloud is operational. I noticed that some of these routes are inefficient. Now that’s out the way… I accidentally hard reset my hub, can I reconnect my hue bulbs? I have found the zigbee device ID from before of the bulbs, not sure if I can use this information to link them back up, or are they now just dumb bulbs? If there is any way i can fix it, even with a hue bridge I am all ears. No improvement. Dec 13, 2019 · Wait till the hub has reset and the light is a solid green. This means the connect just fine to the hub but do not work when turned off or on one by one. It feels like I am posting here every 2 weeks or so when something else breaks! 😞 Anyway, a couple of days ago, my hub notified me that it switched over to “Good Morning” (i. Thought it might be the batteries. I Jun 22, 2023 · I would also set these Zigbee values on your hub : OTA: enabled for all non-light devices Unsecure Rejoin: true One thing that may be keeping your devices from coming back online could be the Unsecure Rejoin setting, so I would definitely set that to true and then restart your hub and wait and see if devices start to rejoin. When I start the SmartThings app (not classic) the app doesn’t find the hub Nov 18, 2022 · Luckily it wasn’t the main Hub. My internet was also going extremely slow. Wait and check if the LED has turned blue May 12, 2020 · I was managing my Hue lights via Alexa + Stringify, but am finally getting around to pulling them into SmartThings. This particular Samsung SmartThings Hub can be distinguished from its first generation counterpart by the added USB ports. The SmartThings hub is easy use and is supported by thousands of compatible smart devices. My smartthings hub then had green and yellow led’s flashing on and off quickly and told me it was offline. Also, two of my clients have reported their hub going offline even though their internet is on and the light in the hub is green. Most of the Zigbee devices should automatically have reconnected with the hub. 47. Wrote a small app to keep changing the color at every minute. a) I have the hub connected to my router, batteries installed and power connected. What is happening is that the zwave seems to be slow or not working. Previous owner claims the unit died after having connected a 10V supply instead of a 5V supply, and I intend to repair it. Rebooting the modem may resolve the symptoms. I lost the ability to control The reason I suggest this is because the last time I had connectivity problems, I found that my SmartThings hub was physically on my home network but had a spurious IP address that was not within my network 'range'. Well I’ve done that about 12 times over the last few years and it’s getting annoying. What should I do? As per the manual, red light means firmware being upgraded. The Hub connects all your smart devices, enabling seamless communication and control. Aeotec troubleshooting page says: Hub is claimed and connected to the network, but has no internet or server connection. Jul 8, 2019 · I needed to do a Z-wave repair so I opened a browser window in the IDE to my hub’s event list page. Mar 13, 2015 · The hub was able to connect to the cloud immediately. com for more information). Network traffic appears to be happening, the blue light on front is flashing as well (don’t think that’s Jul 23, 2017 · So, I dove into home automation and Smart Things a few weeks ago. Report a problem or send a log file in SmartThings If SmartThings experiences problems, you should report the issue to SmartThings Support so the developers can analyze it. But doing so I will need to reconfigure the hub, reconnect all Zigbee devices and reprogram all automatic routine. Since the last update to the App, I have exactly the same issue (several devices that are offline). I removed my bridge, skill and lights from Alexa…then went to add my Hue Bridge in SmartThings. purpleair. I then hold down the reset button and plug the power cord back in. I checked the hub and there is a red flashing light. I’ve had the SmartThings Wifi 3 pack for two years with no problems. If you cannot bring hub closer, try to place it away from walls and other obstructions. Unbox and Connect Sep 13, 2016 · Fix for Hue hub causing your SmartThings hub to reboot. A quick google search indicated that Jan 15, 2016 · “Network repair for [device name or ID]: Failed to update mesh info” “Network repair for [device name or ID]: Could not assign new route” I got the same result from the IDE. They don’t update. Hoping this gets Oct 12, 2020 · The short answer is that the hub is busy, and it takes some load off of it if you have a separate beaming repeater near your lock. home) mode, but that the hub was offline. After plugging it back in it shows a solid blue light instead of the normal green light. Turn off SmartThings hub. I’ve never had an issue connecting bulbs. But in my case the led is in the boot phase Blue and the continuous green. The following instructions are from @jkp in the ST app, go to the Device section, click on the Home icon in the upper left of the screen, Select All Devices and The Smartthings Wifi, even with a steady, solid green light doesn't seem to matter. 0 protocol, which means that it is compatible with general Zigbee bridge and connect with Zigbee Gateway more stably. What is wrong with the hub ? Dec 11, 2024 · Setting up the SmartThings Hub. They do not respond one on one in the app. Please read its manual before proceeding Set the SmartThings App to Connect New Device On the GE Controller select Setup/Transfer Jan 29, 2022 · We will begin rolling out Samsung SmartThings Hub firmware version 0. I then go into the SmartThings app and click on “Add a Thing” at the very end of the Thing tab. The fact that it is impossible without such tricks is worrying. I have a mix if Zigbee (door and water sensors) and Zwave (light switches) devices. How to Fix Wink Hub Blinking Purple? Dec 17, 2020 · This is a very common issue that folks will face when using Z-Wave devices. Mitigation techniques include using PLEG an add on like WebCore. I can create a smartthings group in the app named bedroom. I have Sengled bulb model number E11-N1EA. sigh Sep 26, 2020 · I’m trying to set up a simple nightlight routine. There were not any changes in th router or acess points inside the… Dec 23, 2017 · I’m having an issue with Philips Hue lights showing up in Alexa twice - one light is through smart things, the other is the bulb itself. com and provide them with your hub id and ghost devices to investigate. Pulled them, waited 15 minutes, put in new batteries, same thing. Lost control of Smartthings integrated lights on my Harmony Hub. Since then it has been a solid blue light. Is there anything else I can do to try to repair this? I am trying everything I can to avoid replacing this as I have so many different devices on it, it would be a pain to start over. I plugged everything back today, still just a constant blinking blue light. However, I have tried to remove them and add them back and the app reports “this device cannot be removed”… Replace just times out. I am having no problems with our internet and everything was working just fine. I tried hard resetting. What to do: A solid blue light is expected during the normal setup process and when downloading firmware updates (in some cases). Jun 6, 2014 · With appreciation for help from Andrew, here is a step by step method for configuring your GE Z Wave pluggable dimmer switch for load-sensing with the GE 45601 controller. But I am not even able to setup the hub. Unplugged hub for 30 seconds and plugged it back in. A smart hub is the only way to go if your serious about building a smart home. In the video, I couldn’t see if you kept holding the reset button after the LED started blinking green. When I attempt to do a network repair inside of the zwave utilities, I don’t get any action being performed on the hub. Aug 5, 2016 · I got a blue light on my hub. Every now and then one or more Hub will blink red for a while and then go back to solid green. Tried turning off health and a whole slew of other things but no luck. I know this means the hub can’t authenticate with the Samsung cloud. add 4 lights that do not work in the app. 12) Thinking it’s because I have the WiFi hub and not a traditional hub, but if anyone knows why or a fix I’d greatly appreciate it, thank you. You can always get a long Ethernet cable from Amazon to bring the hub closer temporarily. While this isn’t a magic bullet to fix all Sep 19, 2016 · That same thing happened to me a couple of months ago… I put inn a trouble ticket. Anyone know how to repair this without having to exclude/include it again. So far I have only opened the enclosure to look at the circuit board. I tried plugging the hub directly to the modem Instead of through router but that just disabled the Feb 12, 2016 · The zwave repair is used after connecting, its under the location setting. Sometimes Blinking Red and sometimes solid red. You will need the 45601 controller for this method. If the built-in SmartThings Hub is turned off, you can turn it back on ag Oct 10, 2024 · I have 50+ hue bulbs and they are all connected in my smartthings app in addition to being in the hue app. My solution was to use my router's ability to 'fix' the IP address of my SmartThings Hub. Around midnight they went offline. Version. Oct 16, 2023 · I have no idea how or when the issue begane, but for about a month now I have experienced several issues with my smartthings and reinstaling devices or hub doesnt fix it. So assistant I’m able to be in 20 different places in my house all at once to turn on all of the devices that came on. This happens daily at least at different times and i see no errors in any of the logs. 7 starting next week. They all work fine individually, and can be invoked from the physical switch or remotely I live in the Netherlands and have used the hub for several years in the Netherlands without any issues on the old smartthings classic app. I now see the disadvantage of having wifi switches and relying on an external cloud to provide the automation. I have several routines coupled with Alexa/Google Home and IFTTT. The light still blinks red. It has an LCD and a lot of features. See below for more specific details about the update. If the Lightify hub can connect, it does a far better job of getting the detailed colors and scenes. Feb 16, 2020 · Hey all - I was just given a V3 ST hub, but it is stuck at what I’m guessing is the blinking magenta/purplish light. I see the bridge, and it shows online in the IDE, but no lights. It connects wirelessly with hundreds of compatible smart devices, allowing you to monitor, control, and Nov 27, 2016 · Recently I bought Osram Lightify Flex RGBW light strip and found it does not work with Smartthings. Feb 10, 2023 · Here are a few methods that can help you fix this issue. Testing the Aqara cube with smartthings and webcore. Back in 2018 the smartthings environment was in a horrible state and I stopped using smartthings. Even did an exclusion on a couple and, while that worked and they were removed, the hub is totally unable to recognize them again in the Add A Thing phase. The only solution I found is to reset the hub. Am getting voltage on all the test points but hub won’t come online. I have posted some screen shots of the app in various views. Jul 18, 2015 · I didn’t have real high expectations when it came to connecting the few WeMo devices I have to my newly acquired SmartThings hub. That’s the link that comes up in the IDE when you start the repair in the IDE. However, if the light remains solid blue for longer than 5 minutes, this indicates the Hub is unable to establish a connection with our servers. You can have a Third Reality contact sensor turn on a Sengled Light bulb. Custom code was written in the groovy programming language and ran in the smartthings cloud. After reset I’m getting solid blue. Also, more recently, two of my ST multi sensors in the same room have Jan 26, 2014 · What was the secret for adding your first three? I can add the Hue Connect (hub) via Labs, but I can’t seem to get any of my bulbs to actually work. How to Fix SmartThings Hub Solid Blue Light? Replace Your Ethernet Cable; A solid blue LED indicator shows that your SmartThings hub is not able to connect to the cloud service. the bulb and the hub were on different floors and even then the hub detected the bulbs. Flashing red: An error has occured. Everything works, but the bulb turns on to white for a split second before turning red every time. I unplug the power cord and remove the batteries. I just get the message: ‘Please wait - Please do not unplug your hub during the setup May 20, 2022 · With the BT Smart Hub 2 if you have a purple light, but it isn’t flashing, it means your Hub is linked to EE’s backup mobile network, but your primary fixed-line broadband connection is down. Like I said, cant see the repair utility anywhere Jun 28, 2017 · Has there been any movement/solution for this issue. SmartThings hub “Secure mode” is Oct 16, 2015 · I came home to a house with all the lights on. I watch the hub logs, where it will report starting and ending, as well as any errors. Aug 7, 2024 · I have an old SmartThings Hub, model STH-ETH-200 (I think AKA 2015) since 2016. I can’t not get it to factory reset. Ensure to maintain the stable connection throughout the update to avoid an incomplete download or upgrade. For the devices that did not reconnect automatically, reset those devices and add them back to the hub using the Smartthings app. Hub returned to blue blinking light. After I plug the hub back in, it has been giving me this slow blinking red ever since and my Hub is offline. I don’t want to have to remove it from all my automations to fix it. However when playing around with the app I saw that it’s a possibility. The progress bar is stuck and it doesn’t move. And, you will not be able to add new devices. Which hub? SmartThings Support What do the LED colors on the Hub mean? Oct 3, 2015 · I just setup my v2 hub last night and this morning I received an alert that the hub was offline. Steps to reproduce: Set up lamp 1 foot from SmartThings hub with GE bulb in lamp. Very frustrating. No lights. e. 48. Anyone know anything about this? This device is new to me as well. Afterwards, the lights will blink a couple of times to let you know that they have been reset. I have tried unplugging the power, remove the batteries for a minute, put in new batteries and reconnect power, even connect to a different ethernet port. However, since the world hates me (that or I’m not getting the gist of things as much as I thought) now everything went offline. It’s worked fine over a dozen times. Ideally, it would be great to have that switch toggle back and forth based on my location with smartthings, but this is not an option. Here is what I have tried to fix the issue: power cycle the hub; power cycle the router; power cycle the cable modem; change the ethernet cable Dec 19, 2019 · I have a problem which started this week when I added an additional Hue smart bulb to my setup. This time the events list showed the repair messages as expected. They all work when I turn the group on or off. Sometimes guests accidentally unplug the device. It’s not overheating. However, it may be necessary to reset the ZigBee device and restart the hub to fix the problem. I have a call in to Samsung waiting for a call back or email, but who knows how that will go. Turn on SmartThings hub. I have a Samgsung hub (v3). Sigh. Hub was not appearing on my online ST account (I have 3 hubs at different locations and only two appeared online). Suggestion was to reboot with reset button in back. I’m connected through a Philips Hue Hub. the ST support personnel did something and after rebooting the hub, i was able to pair them without any issue. Things I… Nov 10, 2023 · Trying to figure out what is going on with my hub. The Hub is a white rounded rectangle with a circular depression in the center. When my hub is connected, everything works perfectly. When I reconnect, led blinks purple again. The main hub showed solid green as usual. Hub Target: Samsung SmartThings Hub 2015 (Hub v2) Samsung SmartThings Hub Jul 11, 2023 · Can’t reset my hub, all devices and locations deleted. Issues: Smartthings hub detects Osram Flex light strip as “Thing” only Jan 25, 2018 · A few days ago, my light between the master bedroom and kitchen stopped responding and the only fix was to exclude and include it back. Did you select all 3 of yours when adding the hub, or did you add the hub 3 times, then add each bulb with each instance of the hub? Either way, I’m not having any luck. I tried swapping the cable. Feb 28, 2023 · The hub will be offline for about a minute during the update. Oct 29, 2018 · g. Her husband is hard of hearing so she wanted to be Jan 24, 2017 · Hello, I’m new to the community and SmartThings in general. In the IDE the additional devices are shown with a type of “placeholder”. They aren't offline in the app. 54. What is the best action? Power cycle? Jul 17, 2018 · PurpleAir Air Quality Station v1. When I disconnect its Ethernet cable, led blinks blue. After about 10 minutes, I used the IDE to initiate the repair. they however told me that they At 4:30 PM (Pacific) yesterday, my hub went offline. When I return to Harmony my options are only refresh or close, no luck getting the Smartthings back. Samsung SmartThings Hub 2015 (Hub v2) Samsung SmartThings Hub 2018 (Hub v3) Release Date. I changed out the ethernet cable and left everything unplugged last night. Jun 30, 2016 · Hi I restructured my wifi today. Dec 10, 2017 · I have a GE zwave wall switch that is no longer responding. My issue was resolved. This seems like a Oct 2, 2020 · Hi I have v3 hub that was working fine for many months. 3; March 13th, 2023 for 47. To fix the problem, restart your phone and hub, and check your connections. pbpm yjgq wqxwg jlzha lajx wqsqp lnxvz pbvz jwsyd pap