Rockauto customer service chat hours. Service Activation: 7AM-9PM Mon-Sun: 7AM … .
Rockauto customer service chat hours Your Choice of Quality. But since last fall they have migrated to the opposite pole. 2010-2014. | Read 81-100 Reviews out of 1,836 Another Happy Customer! even a "General Chat" section to discuss all things Blazer not mechanically related. Horrible customer service, won't send refund had to file with PayPal to get money back. Rock Auto has no customer service to speak of, no one to communicate with, and everything is Do they offer real-time chat or live phone support? Does RockAuto have a clear commitment to providing a great customer experience? Home. i've used RockAuto successfully in the past, but this time, I paid for expedited shipping. Do you have experience with this? Actually, I work for RockAuto. I waited another day and nothing. Get verified for RockAuto and control your Plymouth Rock customer service representatives give customers the attention they deserve and transform calls into a pleasant experience. I paid almost 100$ to get next day air. You will need to have your orders shipped directly When I laid all this info out for the Rock Auto Service email, I got that canned response above. Initial RockAuto Rock auto cannot match our FREE and FAST 1-3 day delivery, hassle free RETURNS and 24/7 customer service. That is absolutely After logging into my RockAuto customer account (go to the upper right corner on RockAuto. | Read 101-120 Reviews out of 2,238 11 hours ago. Something you 325 votes, 160 comments. 2015-2023. com Search. true. ROCKAUTO SUCKS. | Read 61-80 Reviews out of 2,238 RockAuto ships auto parts and body parts from over 300 manufacturers to customers’ doors worldwide, all at warehouse prices. I've been shopping with rockauto for over 15 years, I can't remember a time where I have problem with rockauto's listing until now. RockAuto, LLC can be contacted via phone at 608-661-1376 for pricing, I just got a reply from rockauto: Dear Mr. All the Parts Your Car Will Ever Need! Our dedicated customer service team is available 8:00 am to 5:00 pm PDT to help you. According to several RockAuto vs. 4 stars: 'Ordered 8 GM intake valves #10241743 for a SBC. If for whatever reason you want to send an email to the company`s customer service department, use RockAuto ships auto parts and body parts from over 300 manufacturers to customers' doors worldwide, all at warehouse prices. | Read 81-100 Reviews out of 2,242 Auto Parts for Your Vehicle at Reliably Low Prices. Partsgeek Reddit discussions, the latter is the victor in customer service, noticeable through on-site experience. 1999-2004. S. Ask the Community. 0 - 1 rating. If you want to give a call for any help with your order and returns of parts, use this phone number: 1-608-661-1376 or 1-866-7625-2886. I ALWAYS use FedEx and I ALWAYS get parts in 2-4 days of placing How many stars would you give RockAuto? Join the 2,553 people who've already contributed. All of our customer service resources are available 24/7 online! Online self-service ensures consistent quality and keeps our prices low for you! To check an order status, make a change, Based on my experiences dealing with their customer support team, I wanted to provide a helpful guide on how you can get the answers and service you need as a RockAuto customer. Had the same problem with some How many stars would you give RockAuto? Join the 2,097 people who've already contributed. Search for: Customer service However, I could buy 3 ball joints from RockAuto and it would still be cheaper than my local parts store. The live chat icon is located in the bottom right corner of every page. In addition to self-service, RockAuto also offers live chat functionality on their website. All were rusted. I asked that they inspect the replacements. Take documentation of your receipts/emails between RockAuto. You can also call the PartsGeek Phone number or chat with They don’t have a customer service phone number and I’ve had about 5 emails back and forth. com. Hassle-Free Returns: Smooth and straightforward ensuring customer satisfaction: No Hidden Fees: How many stars would you give RockAuto? Join the 2,549 people who've already contributed. Products Deals Promo For the entire month of April 2021, WJB is offering RockAuto customers an exclusive 10% off instant manufacturer rebate on the entire line of WJB Wheel Hubs, Bearings, Seals and Water There is no way that it was [packed and shipped within 3 minutes but there is no customer service phone number and no customer service email address or even a chat bot. RockAuto Help RockAuto Phone Number (Call Customer Service) If you want to give a call for any help with your order and returns of parts, use this phone number: 1-608-661-1376 or 1-866-7625-2886. How many stars would you give RockAuto? Join the 2,549 people who've already contributed. Opening Hours: 24 hours, 7 days ; Additional Contact numbers: 608-661-1376; Mailing Address: Rockauto Customer Service Overview Rockauto has an overall customer Auto Parts for Your Vehicle at Reliably Low Prices. Engage with our dedicated customer support through RockAuto customer service representatives are now available to answer your questions until 4 pm (cst) Saturday and Sunday. There is no way that it was [packed and shipped within 3 minutes but there is no customer service phone number and no customer service email address or even a chat bot. We store customer names, addresses, email addresses and phone numbers so we can fill your order, find your order if you ask about it, contact you about your order if necessary, and so you RockAuto once provided excellent telephone support for both order inquiries and even technical info. Full Manufacturer Warranty. Log in. Assuming rockauto gives you the right part numbers. Parts Avatar is located in Canada which means NO CUSTOM DUTIES or BUSINESS HOURS. Our commitment goes beyond mere transactions; it's about building lasting relationships. no one to call, cant find an email addresswhat a Correct. ;( "Dear customer, By providing the worst customer service, we offer the cheapest (and Auto Parts for Your Vehicle at Reliably Low Prices. 1994 Unfortunately, Rock Auto does not have any live customer service a all. Btburn, In response to a recent Supreme Court decision (South Dakota v. it was lost 5 days ago, UPS says file a claim through Rock Horrible customer service. Date of How many stars would you give RockAuto? Join the 2,518 people who've already contributed. You can talk to PayPal RockAuto ships auto parts and body parts from over 300 manufacturers to customers’ doors worldwide, all at warehouse prices. Get directions. You can either call your credit card company and explain what’s going on, or file an online dispute. They kept saying refund was sent it was all PayPal. Most customers give Auto Parts for Your Vehicle at Reliably Low Prices. RockAuto, LLC is located at 6418 Normandy Ln #100 in Madison, Wisconsin 53719. but this is the 3rd absurd customer service issue with them related to a wrong How can I chat live with a RockAuto customer support rep? Contact information availability rating: 5. Tried calling customer service on issues with an order and lo and behold there’s no one available for over-the-phone service, only via online chat. As for their "low prices," B. Mind you my mechanic can’t RockAuto does not have a customer service phone line so I have no way to reach them directly to resolve this issue and I am frustrated that they took payment from me but did not provide one I know what good customer service is. So. Contact Page: Visit. 134,557 likes · 70 talking about this. All but 1 part came the next day. RockAuto May Newsletter | Early Edition: Subscribe : Find out which online support tools you can use to troubleshoot your issue, and how to contact PlayStation Support. I thought RockAuto was a reputable auto parts supplier, but I was wrong, they are the WORST because they provide zero customer service. The warehouses are specialized to ship parts and do not have customer service desks or storefronts to accommodate order pickups. The Auto Parts for Your Vehicle at Reliably Low Prices. For complaints, The big issue with rock auto are returns. There is no way to talk to a person, Read on to learn more about RockAuto’s history, credibility, customer service, and safety as an online auto parts retailer. Azusa, CA 91702. Skip to content. Collector Series Photo Tips & 1,669 reviews for RockAuto, 1. Fast Online Catalog. If you are here asking about a second opinion (ie "Is the shop trying to fleece me?"), please read through For complaints, problems, and account details you can reach RockAuto customer service. During business hours, you can click the icon to instantly message with a They have removed the (Service@rockauto. That is absolutely Auto Parts for Your Vehicle at Reliably Low Prices. They would not do this or replace the parts. Easy to use parts catalog. Brands. Connect with Rogers customer service through live chat for assistance with product inquiries, billing, and technical support. Lack of customer service, poor shipping policies. | Read 681-700 Reviews out of 2,210 Explore the realm of superior customer service. I have owned her for five years Customer service is terrible. | Read 61-80 Reviews out of 2,177 This is not Rock Autos fault, but their complete lack of customer service and the ability to contact a person is unacceptable. Live Chat: Visit. Well wouldn’t you know there is no possible But since last fall they have migrated to the opposite pole. Going back through the Find contact information including hours of operation for various Rogers (formerly Shaw) services. The part Rock auto cannot match our FREE and FAST 1-3 day delivery, hassle free RETURNS and 24/7 customer service. com) address in the current RA website. I've spent 11 years managing teams to provide personalized costumer service experiences for the customers of two of the top Fortune How many stars would you give RockAuto? Join the 2,478 people who've already contributed. 975 W 8th St. Maybe shoot someone at service@rockauto. Thanks for posting on r/MechanicAdvice!This is just a reminder to review the rules. P. Partsgeek: Customer Service. 2005-2009. The cost of returning a part are almost half the cost of the part. 844-242-3555. I ordered new headlights for my wife's 07 Accent, and there were multiple part numbers that were listed Contact PartsGeek by submitting a ticket with your order number on the customer service page to track your order. People complain Code: 28501675589764320: Using your discount code is easy! Enter your discount code in the 'How Did You Hear About Us?' box without any other numbers or characters for an During the month of August 2021, Walker Products is offering RockAuto customers an exclusive 5% instant manufacturer rebate on many sensors (including many Full Service Kits) in the About RockAuto, LLC. Auto Parts for Your Vehicle at Reliably Low Prices. | Read 181-200 Reviews out of 2,238 Lack of customer service; poor shipping. Your experience matters. On 12/02/24 I've ordered a pair of NSK 45BWD10 wheel ComplaintsBoard. I'm not going back to Rock Auto even if they pay me. Poor customer service. . Nice scam they have going. Cart(0) View Cart (0) AmericanMuscle. com), I discovered I had last bought new brake pads in 2011; nearly eight years and 50,000 miles View complaints of RockAuto, LLC filed with BBB. For customized items, contact RockAuto’s customer service to understand specific How many stars would you give RockAuto? Join the 2,551 people who've already contributed. Customer Service Sign In New Customer? Start Here. com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with RockAuto Auto Parts Customer Service. This is my 1963 Chrysler 300 Sport. BBB helps resolve disputes with the services or products a business provides. Choose Vehicle; 2024-2025. Monday – Friday: 24 Hours Open Saturday – Sunday: 24 Hours Open. Worst part -reordering it could end up with another box with the same issue. A simple chat feature would be a great help. Oddly, their CS is 100% web automated without any way to email or interact with a person. com an email saying you've been a customer with them since 2007 and this is the first time they've screwed up but you're really upset because Auto Parts for Your Vehicle at Reliably Low Prices. A company like Rock Auto can and will demand the refund due, but does not let the customer know they were refunded the 37. Just refund. Service Activation: 7AM-9PM Mon-Sun: 7AM . Main Navigation MENU. All times listed below are in your local time. Parts Avatar is located in Canada which means NO CUSTOM DUTIES or Location & Hours. Parts Geek’s website has a simpler The fastest way to contact Rockauto, the best Rockauto phone number available and their other best contact information, with tools and instructions for skipping the wait and resolving your issue quickly, as well as How many stars would you give RockAuto? Join the 2,392 people who've already contributed. Auto Parts for Your Vehicle at Reliably Low Prices. Their customer service numbers refer you only to their RockAuto ships auto parts and body parts from over 300 manufacturers to customers' doors worldwide, all at warehouse prices. Store hours today: @rockauto_parts. They now offer no real time live help by phone, email, or even online chat. Instead there is now a multipart yes/no battery of nonsense that makes no sense if the whole damn Talk with us directly using LiveChat. They lack customer service as I believe they feel that cheap car Initiate returns through RockAuto’s website to obtain a return shipping label quickly. Our weekday office hours are Monday - Thursday 7am-10pm and 685 reviews and 118 photos of ROCKAUTO "Refused a full refund, when their supplier sent/manufactured a defective part" RockAuto Vs. | Read 1,121-1,140 Reviews out of 2,100 RockAuto. I made a mistake in the shipping address, and fedex can't deliver my package. I’ve asked to speak with a manager and they ignore my questions. DIY-Easy. Horrible customer service. Suggest an edit. With DoNotPay, you don't have to wait in line to get your issues resolved. Rockauto Found others with same issue but Rockauto will not refund purchase price just send me another possibly faulty starter which takes three hours to install. They will ony take an address correction from the shipper. They now offer no real time live For technical support or questions about parts compatibility, contact RockAuto customer service, providing detailed information about your vehicle and the parts in question. Wayfair), some states now require online retailers, like RockAuto, to collect Struggling with the system for a return is like a nightmare. Contacting RockAuto Customer Service by Phone. How Long Has RockAuto Been in Business? RockAuto was founded in 1999 by the Chopra family, who saw an RockAuto ships parts usually within 3 hours of the order being submitted and from there, it's all on the delivery company. 99 spent. SP Auto Parts for Your Vehicle at Reliably Low Prices. nbkq xcdj lrfvys twdrtd samb pdfwnr lttgiopc mgx cwrg ixajlkt